Division: Signage Solutions
Customer Account:Raising Cane’s
Location:Field-based (75% travel)
About the Role:The Field Project Manager is responsible for managing on-site execution of signage and architectural installations for Raising Cane’s projects. This role ensures high-quality, brand-compliant installations while delivering a white-glove experience at high-visibility locations. The FPM serves as the primary liaison between AGI PM, Raising Cane’s corporate team, general contractors, and AGI sub-installers.
Core Responsibilities:
Project Oversight
- Plan and manage field execution, ensuring compliance with specifications and quality standards.
- Maintain installation schedules and escalate risks to timelines early.
Reporting
- Track site activities and provide daily status updates with photos using project management tools.
- Maintain accurate as-built documentation.
Site Management
- Conduct field visits to high-visibility Raising Cane’s locations requiring white-glove service.
- Oversee installations at trouble/difficult sites, resolving issues proactively.
- Coordinate and onboard new subcontractor installers into the Cane’s program, ensuring adherence to brand and quality standards.
Quality Assurance
- Inspect all signage and architectural installations before completion.
- Identify and resolve punch items from installation or production issues.
- Record and report production issues.
- Assist in delivering improvements to product designs for better quality and installation efficiency.
Technical & Documentation
- Apply basic construction and technical knowledge, including installation equipment and processes.
- Document process or signage changes; share field photos and details for installer training and improvement.
- Provide feedback and visual guides to support installer onboarding and best practices.
Stakeholder Communication
- Act as the primary field liaison between AGI PM, Raising Cane’s corporate team, GCs, and AGI sub-installers.
- Ensure timely communication of site conditions, delays, and resolutions.
Safety & Compliance
- Enforce job site safety standards and compliance with local regulations.
- Verify installers meet all insurance and certification requirements.
Vendor & Installer Performance
- Evaluate subcontractor performance and provide feedback for continuous improvement.
- Assist in developing installer training for Raising Cane’s brand standards.
Travel
- Approximately 75% travel to job sites.
