We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by providing product and service information and expediting orders.
Responsibilities:
- Handle customer inquiries and complaints
- Deliver prompt efficient service
- Troubleshoot and resolve product issues and concerns
- Maintain a clean environment
- Develop and maintain a knowledge base of the products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields a plus
- Ability to build rapport with customers
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
