As a Bilingual Loan Consultant you will assist customers, originate loans, and review files while being a liaison between the builder divisions, sales team, and closing department.
We trust that as aLoan Consultantyou will: (responsibilities)
- Assist customers in the selection of loan product and securing loan approval
- Originate loans to company policies, procedures, and HUD/FNMA/FHLMC/VA guidelines
- Review files for compliance and quality
- Prepare and distributes all Federal and State disclosures for product selected
- Respond to all customer inquiries to ensure exceptional customer service
- Maintain strong business relationships with division employees
- Attend builder backlog meetings and provide loan status information
- You are willing to perform other duties as assigned
What you will need: (competencies, behaviors & attributes)
- Business Process Oriented
- Communication
- Customer Focus
- Ethics & Integrity
- Problem Solving
About you:
- 2+ years of mortgage lending experience in current lending environment
- Maintain a current Residential Mortgage Loan Originator state license
- High School Diploma or equivalent
- Bilingual in both English and Spanish
- Applicants must have knowledge of FNMA/FHLMC and FHA/VA/USDA guidelines
- Oral and written communication skills with the ability to multi-task, meet deadlines and conduct business in a professional manner required
FLSA Status: Non-Exempt
Will have responsibilities such as:
- This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Report to Division/Corporate Office/Community daily and adhere to schedule
- Ability to access, input, and retrieve information from a computer and/or electronic device
- Ability to have face to face conversations with customers, co-workers and higher level manager
- Ability to sit or stand for long periods of time and move around work environment as needed
- Ability to operate a motor vehicle if applicable
- Comply with company policies and procedure
