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We’relooking forOSSTelemetryObservability Engineer to grow our team. This role will be handsonand you will work with our core engineering team and customer support escalation groups,tomonitorand properly escalate real-time core network or infrastructure issues that could affect customers.
Your role will be within a dynamic and busySatellite communicationscompany and will work alongside individuals who are highly experienced and experts in their field. You willmaintainand improveOSSnetwork and provide technical support, fault investigation and troubleshooting of all issues on the network. You will keep the performance of our telecom network at optimum levels by ensuring that network/application problems are detected and corrected according to agreed KPI and SLA and your work will directly shape the reliability and scalability of the networks our partners depend on.
Deploy andmaintainmonitoring solutions using tools likePrometheus,Kibana,ELK Stack,Grafana
Develop automated alerting systems with AI-powered anomaly detection
Create andmaintaindashboards for real-time system visibility
Implement distributed tracing and log aggregation solutions
Creating on-demand dashboards tomonitorspecific metrics or tovalidaterestoring of services after failures
Technical support to NOC engineers to analyze and solve issues.
Development of KPIs and other metrics tomonitorkey aspects in mobile network performance
Develop andmaintaindashboards, alerts, and visualizations to track key performance metrics.
Development of training material related to KPIs / Dashboards
Ability to troubleshoot, document, and assess proper escalationchanneland team or group.
10+years ofexperience working in a telecom environmentor similar roles
Expertisein monitoring tools (Prometheus,Kibana,Grafana, ELK Stack)
Strong knowledge of distributed systems and microservices architecture
Basic Python / Linux / Bash knowledge
Experience with cloud platforms (AWS, GCP, Azure)
Understanding of SLO/SLI/SLA concepts
Excellent written and verbal communication skills
Excellent interpersonal skills
Experience with 3GPP NTN core adaptations (Rel-17/18): satellite access node (SAN) architecture,timerand window parameter adaptation for high-latency links, or UPF placement in non-terrestrial topologies.
Experience in a startup or fast-paced R&D environment where architectural decisions move at product speed.
This is a fast-paced, high-impact environment - flexibility to occasionally work extended hours or weekends during critical periods is expected.
This is a full time, exempt position, based out of our Arlington, TX office.
The total compensation packaged will bedeterminedbyvarious factorssuch as your relevant job-related knowledge, skills, and experience.
We are redefining how satellites are designed,manufacturedand usedsowe’relooking for candidates with passion, deep knowledge and direct experience on LEO satellitecomponentdevelopment,designand in-orbit activities. Ifthat’syour experience – thenwe’llbeimmediatelywow-ed.
E-Space is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role.The Company is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.