Salesforce Administrator

• The Salesforce Administrator will provide interim coverage for a critical digital product and lead management ecosystem, partnering with business stakeholders, dealer partners, vendors, and development teams.
• This role involves daytoday Salesforce administration, incident management, and ensuring continuity of lead flow and integrations.

• Handson Salesforce platform administration and troubleshooting
• Production incident management and resolution
• Monitor and troubleshoot lead flows, integrations, APIs, Salesforce Flows and automation
• Use Salesforce Data Loader or similar ETL tools for bulk updates, data validation, cleansing, reporting and operational support
• Manage and prioritize defects, incidents and enhancements through Jira
• Coordinate with development teams and drive issues through resolution
• Perform UAT and validate production releases
• Support dealer onboarding, territory/ZIP code updates and Salesforce integrations
• Work directly with dealer partners, media vendors and thirdparty technology partners to troubleshoot issues
• Provide clear communication and escalation of businesscritical production issues
• Independently investigate issues and work handson within Salesforce

• Strong handson Salesforce administration/operations experience
• Production incident management experience
• Proficiency with Data Loader or similar ETL tools
• Experience with Salesforce Flow and automation
• API/integration troubleshooting skills
• Experience using Jira for defect and incident tracking
• UAT and release validation experience
• Ability to independently investigate and resolve Salesforce issues

• Experience supporting leadgeneration or leadrouting environments
• Experience with dealer onboarding and territory/ZIP code updates
• Familiarity with media vendor and thirdparty technology integrations

To apply for this exciting opportunity, please contact:

1. Update Your Resume: Please add any missing skills or certifications that align with the role.
2. Apply Online: Click the "Apply" button at the end of the job description and complete the required details.
3. Submit Supporting Documents: Upload a photo ID. If you are not a U.S. citizen or Green Card holder (GC-EAD), please include your work authorization details.
4. Confirmation: Once submitted, reply to this email to let me know. I'll review your updated materials and, if there's a match, schedule a video interview to discuss further.