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Customer Service representative

Kelly Services

Angleton, TX 77515 • 9/1/2026

Call Center , Customer Service , General , Professional

Job Description

Job Description

Customer Support Representative / Scale Attendant

Location: Angleton, TX 77515

Industry: Waste Management

Job Type: Full-Time (Temp-to-Hire)

Schedule: Monday – Friday, 5:15 AM – 2:30 PM (with rotating weekends)

Pay & Benefits: $18 hr / Full-time hours,

Position Overview

We are seeking a detail-oriented and dependable Scale Attendant / Customer Support Representative to join our team at our landfill site in Angleton, TX. In this role, you will be responsible for checking trucks in and out, accurately processing incoming and outgoing vehicles, recording weights, handling customer transactions, and maintaining precise documentation.

This position serves as an essential point of contact for drivers, customers, and site personnel while ensuring scale house operations run efficiently, professionally, and in compliance with company standards.

Key Responsibilities

  • Scale House Operations: Operate scale house equipment to accurately weigh incoming and outgoing vehicles.

  • Data Entry & Processing: Enter customer, vehicle, material, and weight information into the computer system. Prepare and verify tickets, manifests, receipts, and required documentation.

  • Customer Service: Provide professional and courteous service to drivers and visitors; answer phone inquiries and direct customers appropriately.

  • Compliance & Safety: Identify weight, billing, or documentation discrepancies. Report unacceptable or hazardous materials following company and environmental safety guidelines.

  • Site Communication: Coordinate with landfill operations personnel regarding incoming loads and special delivery circumstances.

  • General Administration: Process payments, maintain transaction records, keep files organized, and maintain a clean, organized scale house environment.

Qualifications & Skills

  • Education: High School Diploma or equivalent required.

  • Experience: Previous experience in a scale house, landfill/waste industry, customer service, data entry, or cash handling is a plus.

  • Technical Skills: Proficient with computers, email, and Microsoft Office; ability to quickly learn proprietary scale and billing software.

  • Core Competencies: Strong attention to detail, basic math skills, excellent verbal/written communication, and solid multitasking capabilities in a fast-paced setting.

  • Work Environment Adaptability: Ability to work independently and as part of a team while operating in varying weather conditions and outdoor environments around heavy equipment.



As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.