We are seeking a Lighting Quotations / Customer Service to join our team!You will be responsible forhelpingcustomers by providing product and service information and resolvingtechnical issues. There is ample room to grow for this expanding electrical distributor.
Responsibilities:
- Handle customer inquiries and complaints
- Provideinformation about the products and services
- Troubleshoot and resolveproduct issues and concerns
- Document and updatecustomer records based oninteractions
- Develop and maintain a knowledgebase of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
