We are seeking a reliable and organized IME Clerk to join our team. The ideal candidate will have strong communication skills, the ability to multitask, and experience working in a fast-paced office environment.
Responsibilities:
- Pull and organize medical and legal records for Independent Medical Examination (IME) cases
- Schedule appointments and coordinate with attorneys, doctors, and claimants
- Answer incoming phone calls and respond to claimant questions and concerns
- Maintain accurate scheduling calendars and case files
- Sort, scan, and file records and documents
- Follow up on appointment confirmations and rescheduling requests
- Communicate professionally with medical offices, law firms, and insurance representatives
- Perform general administrative and clerical duties as needed
Qualifications:
- Minimum of 2 years of experience working in an office environment
- Experience with scheduling appointments and calendar management
- Strong organizational and records management skills
- Ability to handle high call volumes and provide excellent customer service
- Strong attention to detail and multitasking abilities
- Proficient in Microsoft Office and basic computer systems
- Excellent verbal and written communication skills
Preferred Qualifications:
- Experience working in a medical, legal, or insurance office preferred
- Familiarity with IME scheduling and claimant coordination is a plus
