Assist in managing daily restaurant operations, including opening and closing procedures and shift execution.
Supervise, coach, and motivate hourly team members to maintain service, speed, and quality standards.
Ensure food safety, sanitation, and cleanliness standards are consistently met.
Support labor management, scheduling, and staffing to align with business needs.
Assist with inventory control, ordering, and food cost management.
Address guest concerns promptly and professionally, escalating issues when necessary.
Lead by example on the floor during peak service periods.
Support training, onboarding, and ongoing development of team members.
Ensure compliance with company policies, procedures, and health regulations.
Help maintain restaurant facilities, equipment, and overall appearance.
Previous experience in restaurant management, shift leadership, or supervisory roles in a high-volume or fast-casual environment.
Strong communication, leadership, and problem-solving skills.
Ability to work efficiently in a fast-paced, hands-on environment.
Understanding of food safety, labor controls, and basic financial principles.
Flexible availability, including nights, weekends, and holidays.
Experience with POS systems and scheduling tools preferred.