Housekeeper

Purpose of Your Job PositionThe primary purpose of your position is to perform the day-to-day activities of the Housekeeping Department in accordance with current Federal, State, and local standards, guidelines and regulations governing our facility, and as may be directed by the Administrator, and/or the Director of Housekeeping, to assure that our facility is maintained in a clean, safe, and comfortable manner.Reports to:Positions that report to this position:NoneQUALIFICATIONS:Education:High School graduateAble to adequately perform physical requirements of positionAble to follow oral directionsAble to communicate effectively verballyPrior housekeeping experience preferred.Experience:Skills:SPECIFIC JOB FUNCTIONS:GeneralEnsure that work/cleaning schedules are followed as closely as practical.Report all accidents/incidents to your supervisor no matter how minor that may be. (NOTE: Such occurrences must be reported on the shift in which they occur.)Coordinate daily housekeeping services with nursing services when performing routine cleaning assignments in resident living and/or recreational areas.GENERAL JOB FUNCTIONOtherPromotes/protects resident rightsComplies with abuse prevention & reporting policies and proceduresMaintains compliance with federal, state and local regulatory requirementsWorks efficiently to complete assignments and meet deadlinesFollows instructions carefully. Discusses deviation from procedures with supervisor before actingMaintains confidentiality of resident care and employee issuesUses chain of command to communicate problems or grievancesParticipates in staff meetings and mandatory in-service as requiredOther duties as specifically assigned in writing by supervisorPersonalIs present for work as scheduled; is rarely absent. Notifies supervisor when absent prior to the start of shiftArrives and leaves at schedule timeAdheres to break and lunch timesWorks overtime only as authorized.Demonstrates initiative and accepts increased responsibilityMaintains a clean and professional appearance in dress and grooming.Customer ServiceAnswers, places and transfers telephone calls in a courteous manner. Identified self by name and locationConsistently demonstrates active listening skills in all communication.Communicates information clearly and accurately in a courteous manner. Follows up as appropriate to ensure communication is understood.Cooperates with others within and outside of the department. Offers assistance to others when needed.Responds timely to initial requests, complaints, and concerns and follows-up with timely resolution.Promotes multidisciplinary teamwork to meet facility goals and objects.Maintains confidentiality of patient care and employee issues.Acts as advocate for resident rights and ensures respectful, courteous interactions between staff, residents, and visitors.SafetyParticipates in fire/disaster drills and safety in-serviceComplies with facility safety programAttends and participates in facility safety programPromotes a safe environment for residents, visitors, and staff at all times.Employs proper techniques of body mechanics to ensure resident/staff safety at all timesUses proper procedures for handling contaminated items.Quality ImprovementDemonstrates knowledge of Quality Assurance program through application of principals in departmental operationsActively supports the facility QAA/CQI activitiesActively participates in departmental QAA/CQI activities.