Description:
Making a difference and helping kids shine, one session at a time.
At Associates in Pediatric Therapy (APT), we don’t just offer therapy, we build brighter futures through compassionate, individualized care. As a Patient Coordinator with APT, you’ll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!).
Amazing Benefits! Health, dental, vision, 401(k) match, PTO, life & disability insurance
What you'll do:
- Welcome patients and visitors in person and on the telephone, answering inquiries or referring to other staff.
- Assist in scheduling appointments for new and existing patients in the electronic medical records system (EMR).
- Assist patients checking in for appointments using the kiosk when necessary.
- Collect co-pays for current visit or balances from prior visits.
- Ensure all patient paperwork and insurance information in patient’s chart is up to date, providing new paperwork for completion when needed.
- Support & train volunteers.
- Ensure the waiting room is always tidy, by vacuuming or mopping, clearing trash or picking up toys as necessary.
- Open and sort mail, distribute faxes; deliver outgoing mail to post office at the end of the day if needed.
- Maintain adequate supplies for current location, requesting replenishment through corporate office as needed.
- Other clerical duties as assigned by management.
Requirements:
What We’re Looking For:
- High school graduate or equivalent.
- Must have at least two years of experience in a medical office setting.
- Must have demeanor and compassion to work with pediatric special needs patients.
- Excellent oral and written communication skills.
- Prior electronic medical records (EMR) experience helpful.
- Ability to use discretion in handling confidential information.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
See why we are proud to work at APT:
Watch the Video:
https://youtu.be/pnW1r9wp5fs
More info available at:
http://www.kidtherapy.org/careers
Associates in Pediatric Therapy is an Equal Employment Opportunity employer.
