Accounts Receivable Clerk

We are looking for an Accounts Receivable Clerk for an organization in Lansing, Michigan. This Contract position focuses on helping clients understand payment and refund activity while ensuring account transactions are recorded accurately and in accordance with institutional and regulatory guidelines. The role requires strong judgment, careful financial review, and clear communication with clients, internal departments, and external partners.

Responsibilities:

• Review account activity to confirm tuition, fees, payments, financial aid, and refunds are posted correctly and completed within required timelines.

• Reconcile account balances by investigating discrepancies, correcting errors, and ensuring billing and refund amounts reflect accurate financial data.

• Administer payment arrangements, monitor overdue balances, and support collection-related follow-up in alignment with approved procedures.

• Validate third-party sponsorships, tuition waivers, scholarship funds, and other nonstandard payments before applying them to accounts.

• Interpret federal, state, local, and institutional funding rules to determine how aid and other resources should be applied.

• Serve as a knowledgeable point of contact for students, college staff, and outside organizations by explaining account activity, payment processes, and refund outcomes.

• Coordinate with other campus departments to obtain documentation or approvals needed to resolve account questions and complete transactions.

• Present financial account information at student-facing events and provide guidance on billing, payments, refunds, and related policies.

• Experience handling accounts receivable, billing, payments, or account reconciliation in a detail-oriented administrative or financial setting.
• Ability to analyze account activity, identify inconsistencies, and make accurate updates based on established policies and regulations.
• Working knowledge of payment processing, refunds, collections practices, and financial record maintenance.
• Familiarity with interpreting rules tied to federal, state, local, or institutional funding programs is strongly preferred.
• Strong customer service and communication skills with the ability to explain complex financial information clearly to varied audiences.
• Proven ability to manage sensitive information with accuracy, professionalism, and sound judgment.
• Proficiency with financial systems, spreadsheets, and standard office software used for tracking and reporting account activity.