Provide in-person IT support at events around the country
Travel to various cities within the U.S., occasional international travel opportunities
Work onsite to install, monitor, and disassemble computer and network equipment for events
Troubleshoot and problem-solve basic computer and/or network-related issues
Provide onsite customer support to clients at events
Provide real-time communication to F1 employees onsite, and respond professionally to all manners of communication
Keep track of hours worked and out-of-pocket expenses
Follow directions from F1 leadership and event collaborators before, during, and after an event
Receive onsite hands-on training
Perform other duties as assigned
Requirements:
REQUIREMENTS:
Must be 21 years of age or older
Eligible to work in the U.S. (I-9, Employment Eligibility Verification required). Students requiring OPT or CPT need not apply.
Physical and manual labor. Ability to set up/breakdown computer equipment; lots of walking, kneeling, standing, and lifting of computer hardware and other equipment.
Basic computer skills and literacy, working knowledge of Microsoft Office suite a plus
Ability to travel 1-2 weeks at a time, once or twice throughout the year
Communicate professionally and in a timely manner; exhibit proper grammar and the English skills necessary to respond to all manners of communication (i.e. emails, in-person, WhatsApp, etc.)
Excellent customer service
Work well in a team environment and under the direction of management; ability to follow instructions, be proactive and flexible to changing plans/processes
Well-organized and have attention to detail
Self-motivate to successfully complete all tasks
Maintain professional standards of conduct
OTHER DETAILS:
Flights and lodging covered by F1 Consultancy. Other expenses may be eligible for reimbursement (i.e. meals, ground transportation, etc.)
Work opportunities are event-based (“gig work”); therefore, frequency of events and working hours are variable.
Work from home not available. Employees travel to various cities to support events onsite. Employees are expected to work onsite for all consecutive days according to their schedule.
Not eligible for health insurance or other benefits.
