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Customer Service Representative - State Farm Agent Team Member

Mike Matkowskyj - State Farm Agent

Chicago, IL 60622 • $18.00 to $25.00 / hr • 8/25/2026

Job Description

Job Description
Benefits:
  • Opportunity for advancement
  • Bonus based on performance
  • Competitive salary

Position Overview

Looking for a part-time opportunity that provides meaningful work and competitive compensation? Looking to gain work experience with an amazing well-known company? Unable to work full time right now but would like the option to advance in the company and earn a full-time role down the road (maybe even own your own State Farm branch)? Consider a position in a State Farm Agent's office.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...

  • Hourly pay plus commission/bonus
  • Flexible hours
Requirements

  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Organizational skills
  • Detail oriented
  • Dedicated to customer service
  • Pride in getting work done accurately and timely
  • Ability to multi-task
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.