Job Title: Account Manager
Location: Harleysville, PA 19438 (Hybrid)
Join Our Team:
At Accupac, we are Makers. From formulation to manufacturing, we serve the most trusted brands in the beauty and personal care industries with a wide range of cosmetics, over-the-counter, and medical devices across skincare, haircare, oral care, and healthcare products.
But beyond that, we make a difference. We make a difference in the lives of our people, we make a difference in the community around us, and we make a difference in the health of our planet for a better, brighter, more beautiful future for all.
We value relationship-driven professionals who understand the unique needs of clients in the personal care space. As a Sales Representative, you’ll manage and grow key accounts while delivering exceptional service and uncovering new opportunities within our existing customer base. If you’re passionate about client success and thrive in a fast-paced, collaborative environment, we want to hear from you.
What We Offer:
- Competitive Pay
- Employees are eligible for the following benefits:
o Medical, Dental, and Vision insurance
o Health Savings Account
o Life Insurance with Optional Supplemental Plan
o Pet Insurance
o Short-Term Paid Disability
o 401(k) Retirement Plan with Vested Company Match Contribution
o Paid Time Off (PTO)
o 10 Paid Holidays
o Health Advocacy Programs
What You’ll Do:
- Serve as the primary contact for a portfolio of personal care and healthcare client accounts
- Develop in-depth knowledge of each client’s products, brands, and business strategies
- Collaborate cross-functionally with internal teams (R&D, Quality, Operations, Supply Chain) to ensure timely project execution and delivery
- Conduct recurring account reviews, share performance metrics, and propose solutions or service enhancements
- Identify organic growth opportunities including new product introductions, expanded services, or additional SKUs
- Monitor client satisfaction and respond quickly to questions or concerns
- Maintain accurate CRM records including account status, forecasts, and sales pipeline updates
- Collaborate with internal teams on demand planning, forecasting, and business development strategies
- Stay current on industry trends, market shifts, and competitor activity
What We’re Looking For:
- Education & Experience
- Bachelor’s Degree in Business, Marketing, Chemistry, or a related field preferred
- 5–7 years of experience in account management or client services within a CDMO, CMO, pharmaceutical, or personal care manufacturing environment
- Skills & Competencies:
- Strong understanding of personal care product lifecycles and manufacturing processes
- Excellent communication, relationship management, and organizational skills
- Ability to manage multiple accounts and projects in a deadline-driven setting
- Familiarity with CRM systems (e.g., Salesforce) and Microsoft Office tools
- Detail-oriented and solution-focused with a proactive mindset
- Prior experience in CDMO or CPG manufacturing preferred
- Knowledge of FDA, ISO, and GMP standards in personal care preferred
Ready to Apply?
Join us at Accupac and become part of a company that values your skills and dedication. Apply today!
