Licensed Insurance Account Manager

Welcome to Mauck Insurance Agency, Inc., a trusted part of the Niagara, Wisconsin community for years. As a local independent agency, we take pride in building long-term relationships and providing personalized insurance solutions backed by exceptional service.

We are looking for a Licensed Insurance Account Manager to join our growing team. In this role, you’ll work closely with clients to help manage their personal insurance needs, including policy servicing, coverage reviews, renewals, and account support. We’re seeking someone who is organized, client-focused, and confident building strong relationships while delivering a high level of professionalism and care.

If you’re an experienced insurance professional looking for a supportive team environment and a long-term opportunity to grow, apply today!

• Manage a portfolio of personal lines insurance accounts, ensuring client retention and satisfaction.
• Assist clients with policy changes, renewals, billing questions, claims support, and coverage reviews
• Identify coverage needs and recommend appropriate insurance solutions
• Build strong client relationships through proactive communication and exceptional service
• Maintain accurate client records and policy documentation
• Collaborate with the agency team to support retention and overall client satisfaction

• Active Wisconsin Property Casualty License preferred (licensing assistance available for the right candidate)
• 2+ years of insurance agency or personal lines experience preferred
• Strong communication, relationship-building, and organizational skills
• Ability to manage multiple client accounts while delivering excellent customer service
• Comfortable discussing coverage options, policy changes, renewals, and billing questions
• Proficiency with agency management systems and standard computer applications