Clinical Solutions Consultant (Remote)

Lingraphicais a mission-driven organization that provides speech-generating devices tohelp improve communication, speech, and quality of life for people with communication impairments. Lingraphicais a leader in augmentative and alternative communication (AAC) technology, helpingpeoplewith aphasia and other speech and language impairments communicate and engage more fully in daily life. Through a combination of innovative devices, software, and services,Lingraphicais focused on improving communication outcomes and supporting individuals, families, and care teams.Welook for candidates who enjoyworking in a fast-paced, goal-oriented environment, and who share our commitment to helping individuals on their communication journey.

About the Role: The Clinical SolutionsConsultantis a licensed Speech-Language Pathologist (SLP) who partners with individuals with complex communication needs, care partners, speech-language pathologists (SLPs), and referral sources throughout the speech-generating device (SGD) evaluation and acquisition process. This role combines clinicalexpertisewith consultative selling to guide customers through their AAC journey,facilitatesuccessful evaluations and documentation, and support positive customer outcomes while contributing to organizational growth.

Responsibilities

• Partners with customers, care partners, SLPs, and referral sources throughout the AAC evaluation and acquisition process.

• Conducts clinical consultations to assess communication needs and recommendappropriate AACsolutions.

• Applies consultative sales techniques to guide customer decision-making and advance opportunities through the customer journey.

• Collaborates with SLPs tofacilitatecompletion of evaluations, device recommendations, andrequiredclinical documentation.

• Collects, reviews, and manages required paperwork to supporttimelyprogression through the acquisition process.

• Builds andmaintainsstrong professional relationships that support customer satisfaction and business growth.

• Maintainsaccuratecustomer records and documentation within company systems.

• Collaborates with cross-functional teams to ensure a consistent customer experience and resolve barriersimpactingcustomer success.

• RepresentsLingraphica through professional engagement, educational opportunities, conferences, and other customer-facing events as needed.

• Meets established performance expectations related to customer engagement, pipeline progression, documentation quality, and business outcomes.

• Participates in continuous learning and process improvement initiatives.

• May berequiredto perform other duties as assigned.

Minimum Qualifications

• Master's Degree in Speech-Language Pathology

• CurrentSpeech-LanguagePathologist license.

• 3+ years of experience working with adults with complex communication needs.

• Demonstrated ability to build relationships and communicate effectively with customers, caregivers, healthcare professionals, and internal partners.

• Strong clinical reasoning, organizational, problem-solving, and time management skills.

• Ability to manage multiple priorities in a fast-paced, customer-focused environment.

• Ability and willingness to travel within the U.S. (including airline travel) isrequiredup to 2 times per year for in-person team and all-company meetings with possibleadditionaltravel (approximately 2–3 times annually) for conferences and events as needed.

Preferred Qualifications

• Experience supporting AAC evaluations and speech-generating device implementation.

• Experience in consultative sales, customer engagement, or healthcare technology.

• Familiarity with insurance documentation and reimbursement processes.

• Experience working with remote customer engagement and virtual consultation platforms.

• ExperienceutilizingCRM or similar customer management systems.

• Experience collaborating across multidisciplinary healthcare teams.

Work Environment & Physical Demands

Work is performed remotely from a home office. The individual is expected tomaintaina safe, productive workspace with reliable and secure internet access.

This role requires the ability tooperatea computer, communicate verbally, andparticipatein virtual meetings with or without reasonable accommodation.

Travel

Ability and willingness to travel within the U.S. (including airline travel) isrequiredup to 2 times per year for in-person team and all-company meetings with possibleadditionaltravel (approximately 2–3 times annually) for conferences and events as needed.

Accommodations

At Lingraphica, we are committed to creating an inclusive and accessible environment for all employees. To perform this job successfully, an individual must be able to complete each essential duty and physical demand. The requirements listed above represent the knowledge, skills, and abilitiesrequired, as well as the physical demands associated with the role. We recognize that everyone’s needs are unique, and we are happy to provide reasonable accommodations to support individuals with disabilities in performing the essential functions of the job.

If you requirean accommodation, please reach out to Human Resourcesatfor assistance. We are here to help!

Lingraphica and Pay Transparency

At Lingraphica, we are committed to fair and equitable compensation practices. The starting salary range for this position is $70,600 to $80,500 per year. A $3,000 bilingual differential is provided when applicable. Placement in the range is based on factors such as experience, skills, education, and internal equity. We regularly review our compensation structures to ensure they align with industry standards, promote fairness, and support career growth. In addition to competitive base pay, we offer a comprehensive benefits package and a commitment to fostering an inclusive and supportive workplace. We encourage open conversations about compensation and are dedicated to maintaining transparency throughout the hiring process.

To learn more about Lingraphica, visit:www.lingraphica.com!To learn more about our benefits offerings,click here!

This Organization Participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Este empleador participa en E-Verify y proporcionar al gobierno federal la informacin de su Formulario I-9 para confirmar que usted est autorizado para trabajar en los EE. UU.