Accounts Receivable Representative

Accounts Receivable (AR) Follow-Up Representative

Job Title: Accounts Receivable Follow-Up Representative

Location: Hybrid (Wilmington, DE)

Industry: Healthcare / Orthopedic Practice

Employment Type: Contract (Potential Contract-to-Hire)

Pay Rate: $24.00–$26.00/hour

Benefits: The position is eligible for medical, dental, vision, and 401(k)

Position Overview

We are hiring an Accounts Receivable Follow-Up Representative to manage insurance follow-up and denial resolution activities. Must have recent, hands-on AR follow-up experience within a healthcare setting and be comfortable working independently in a hybrid environment.

Key Responsibilities

• Perform insurance follow-up on outstanding medical claims.
• Investigate, resolve, and appeal claim denials.
• Work aging accounts to maximize reimbursement.
• Document account activity thoroughly and accurately.
• Communicate with insurance carriers regarding claim status.
• Meet productivity and quality expectations while maintaining accuracy.
• Prioritize work to effectively reduce AR backlog.

Required:

• Recent healthcare Accounts Receivable Follow-Up experience.
• Strong insurance follow-up and denial management experience.

Preferred:

• Orthopedic billing experience.
• Experience with OpenPM.
• Experience with Epic, Cerner, or eClinicalWorks (eCW).

Schedule

• Monday-Friday
• 8.5-hour workday with a 30-minute unpaid lunch

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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