Platinum Protection Systems LLC is seeking an experienced Security Systems Service Technician to install, service, troubleshoot, and commission commercial electronic security and low-voltage systems.
This is a technical service position, not an entry-level cable-pulling role. We are looking for someone who can diagnose problems, understand how systems are supposed to operate, and determine the correct repair.
Responsibilities
- Troubleshoot and service access control, video surveillance, intrusion, intercom, gate, and related security systems
- Install and replace controllers, readers, locks, cameras, power supplies, network equipment, and field devices
- Configure and commission security equipment
- Troubleshoot low-voltage wiring, power, relays, RS-485/OSDP communications, and IP networks
- Work with customer IT departments and other trades when systems are integrated
- Complete accurate service documentation and identify additional system deficiencies
- Perform professional, neat, and serviceable installations
Systems & Technologies
Experience with some of the following is preferred:
- Avigilon ACM and Avigilon Video
- Mercury Security
- Hanwha WAVE
- Uniview
- Akuvox
- DMP and Honeywell/Resideo intrusion systems
- IP cameras and NVRs
- Electronic locking hardware
- Automatic door operators
- Gate and elevator access control
- Managed network switches, VLANs, PoE, and TCP/IP
- Fiber optics, fusion splicing, and OTDR testing
Experience with every system listed is not required.
- Commercial security, access control, CCTV, alarm, networking, or low-voltage experience
- Strong electrical and electronic troubleshooting skills
- Ability to use a digital multimeter and common diagnostic tools
- Basic understanding of IP networking
- Ability to read wiring diagrams and technical documentation
- Strong mechanical aptitude
- Comfortable working independently and solving unfamiliar technical problems
- Professional communication skills
- Valid driver's license and acceptable driving record
What We Value Most
Troubleshooting ability and a positive attitude.
We want technicians who can walk into a system they did not install, determine how it should work, identify what is actually happening, isolate the problem, and fix it correctly. Just as important, we value technicians who bring a positive attitude, work well with customers and coworkers, and approach challenges with a willingness to learn and solve problems.
iPad Based Service App for Calls, Account History, Service Tickets, Contact Information.
