Benefits:- Travel Stipend
- 401(k) matching
- Bonus based on performance
- Health insurance
- Paid time off
- Training & development
Job Title: Territory Sales Manager
Location: Headquarters – Parsippany, NJ ( | 299 Parsippany Road Parsippany NJ 07054 )
Reports To: District Leader & Owner
Employment Type: Full-Time
Work Location: In-person within limited territory.
Company Overview Lakeshore Pharmacy is an independent retail pharmacy located in Parsippany, NJ. We aspire to be a premier retail pharmacy that seamlessly integrates speed and quality in pharmaceutical services, envisioning a healthier community where every individual receives their required medications promptly and experiences unparalleled care and support.
Role Summary As the Territory Sales Manager (
TSM), you will be the face of Lakeshore Pharmacy in your assigned region (NJ), driving revenue growth by promoting our pharmacy services to long-term care, behavioral health facilities, clinics, doctor's offices and additional healthcare providers. You will build and maintain relationships with clinical and administrative decision-makers in group homes, assisted living centers, detox and addiction treatment facilities, psychiatric partial care programs, and more. A key component of the role involves managing the medication prior authorization process working with prescribers, insurance, and our internal operations to ensure smooth onboarding and ongoing service.
Key Responsibilities- Business Development & Sales
- Identify, prospect, and develop new business opportunities in long-term care and behavioral health facilities across the territory.
- Present and demonstrate the value proposition of Lakeshore’s services to facility leadership, clinicians, and decision-makers.
- Build and maintain strong relationships with existing clients to expand service adoption (e.g., encouraging transitions, upsells, renewals).
- Collaborate with internal teams (operations, pharmacy, clinical) to develop tailored proposals, transition plans, and implementation strategies.
- Prior Authorization & Clinical Coordination
- Lead coordination between providers (prescribers), insurance companies, and Lakeshore’s pharmacy/clinical team to facilitate medication prior authorizations.
- Act as a liaison to streamline the prior authorization process and ensure timely approvals, minimizing delays in patient care.
- Educate prescribers and facility staff on prior authorization requirements, cost-containment strategies, and alternative therapies when appropriate.
- Work with the internal pharmacy team to ensure proper documentation, eMAR coordination, and ongoing compliance.
- Account Management & Client Success
- Serve as the primary point of contact for your facilities; anticipate needs, address concerns, and ensure high satisfaction.
- Monitor key performance metrics (e.g., refill rates, prior auth turnaround, service adoption) and proactively recommend improvements.
- Schedule regular check-ins, site visits, and business reviews with clients.
- Facilitate seamless transitions for facilities switching to Lakeshore, working with the operations team to develop custom implementation plans.
- Market Intelligence & Strategy
- Track market trends, regulatory changes, competitive landscape, and payer dynamics in your territory.
- Provide insights and feedback to leadership to shape sales strategies, marketing initiatives, and service development.
- Attend industry conferences, networking events, and facility tours to increase Lakeshore's visibility.
- Administrative & Reporting Duties
- Maintain a CRM with up-to-date pipeline, forecast, and activity records.
- Report on sales performance, territory growth, prior auth metrics, and client satisfaction.
- Develop territory plans and quarterly business reviews.
- Travel
- Regular travel within territory to meet with facilities, prescribers, and clients.
Qualifications / Requirements- Bachelor’s degree preferred (Business, Healthcare, Life Sciences, or relevant field)
- Proven sales experience (ideally 3+ years), preferably in healthcare, pharmacy, or long-term care/behavioral health
- Experience working with long-term care, behavioral health, or specialty pharmacy is a strong plus
- Excellent communication, negotiation, and presentation skills
- Strong organizational skills, ability to manage multiple accounts and priorities
- Self-motivated, goal-oriented, and comfortable working in a fast-growing, dynamic environment
- Ability to travel frequently within territory
- Proficiency in Microsoft Office, CRM systems, CoverMyMeds, and experience with reporting and forecasting
- Valid driver’s license and reliable transportation
Compensation & Benefits- Competitive base salary
- Commission / performance-based bonus structure
- Travel stipend and reimbursement for business travel
- Health, dental, and vision insurance
- 401(k) plan with employer match
- Paid time off (PTO), including vacation, sick leave, and holidays
- Supportive, mission-driven culture focused on improving care for vulnerable populations
Why Join Lakeshore Pharmacy? Meaningful Impact: You’ll help bring high-quality medication services to underserved populations like individuals with developmental disabilities, those in behavioral health facilities, and addiction recovery programs.
Growth Opportunity: As a growing pharmacy in a niche market, there’s room for advancement and leadership.
Collaborative Team: Work cross-functionally with pharmacy operations, clinical staff, and leadership committed to delivering quality care.
