Description:
We are seeking a Mortgage Loan Assistant/Onboarding Specialist to become a part of our team!
Responsibilities:
- Advise borrowers on financial status and payment methods
- Guide customers through the loan application process
- File loan applications and supporting documents
- Develop referral networks to locate prospects for loans
- Handle customer complaints and take appropriate action to resolve them
Qualifications:
- Previous experience in mortgage required
- Encompass LOS experience required
- Familiarity with financial and lending practices
- Ability to build rapport with clients
- Strong analytical and mathematical skills
- Excellent written and verbal communication skills
- Bilingual (Spanish) required
Requirements:
