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Security Officer - Ft. Wright

Signal Of Central Kentucky

Ft Mitchell, KY 41017 • $16.15 to $20.40 / hr • 8/13/2026

Job Description

Job Description
Retail Security Officer - Customer Service & Safety

Location: Ft. Wright, Kentucky

Pay: $16.15 per hour probationary pay for the first 30 shifts, followed by $17.00 per hour for Officer 1, pending satisfactory evaluations/reviews. Bi-weekly pay.

Job Type: Part-time, Non-Exempt

Work Schedule (Rotating 14-Day Cycle)

Enjoy a consistent schedule with 3 days off every other weekend! We operate on a 2-2-3 rotating shift (56 hours minimum every 14 day pay period):

  • Evening Shift: 3:30 PM – 11:30 PM
  • Shift Pattern: Mon/Tue (ON), Wed/Thu (OFF), Fri/Sat/Sun (ON), Mon/Tue (OFF), Wed/Thu (ON), Fri/Sat/Sun (OFF) repeats indefinitely.

Job Summary

We are seeking a professional, high-energy Security Officer to join our dedicated team in Ft. Wright. In this role, you aren’t just a guard; you are a key part of the retail experience. You will provide a visible safety presence for shoppers and employees, providing top-tier customer service. This position is perfect for those who enjoy being active, as it requires frequent walking, and standing.

Key Responsibilities
  • Retail Patrol: Conduct frequent foot patrols of store entrances, back room, and sales floors to ensure a safe environment.

  • Loss Prevention: Assist in deterring shoplifting and "shrink" through high-visibility presence and professional observation.

  • Customer Interaction: Act as a helpful point of contact for shoppers, providing directions and assistance with a friendly demeanor.

  • Incident Reporting: Use a smartphone/tablet to submit clear, digital reports regarding safety hazards, maintenance issues, or security incidents.

  • De-escalation: Use verbal communication skills to manage difficult situations and maintain a calm shopping atmosphere.

  • Equipment Management: Maintain and operate company equipment including two-way radios, and access cards.

Requirements
  • Age: Must be 18 years of age or older.

  • Education: High school diploma or equivalent (GED).

  • Background: Ability to pass a criminal background check and drug screening.

  • Physical: Ability to stand and walk for long periods (up to 8 hours) and lift/move up to 20 lbs.

  • Communication: Strong verbal and written English skills for report writing and customer service.

  • Reliability: Must have a valid driver’s license and reliable transportation to the Ft. Wright area.

Why Join Signal?
  • Stability: Consistent hours and a predictable long-term schedule.

  • Growth: Complete your training modules within the first month and unlock career advancement opportunities.

  • Professionalism: Be part of a team that values integrity, conduct, and professional demeanor.

Signal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Salary : $16.15 - $20.40 per hour