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Customer Service Representative - State Farm Agent Team Member

Scott Vickers - State Farm Agent

Akron, OH 44312 • $45,000 to $50,000 / yr • 8/12/2026

Job Description

Job Description
Benefits:
  • Training & development
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ABOUT THE AGENCY:

ROLE DESCRIPTION:
As a Customer Service Representative with Scott Vickers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance business. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agent team members, and anticipating the needs of the community members you support.

RESPONSIBILITIES:
  • Establish customer relationships and follow up with customers, as needed.
  • Answer customer inquiries and requests.
  • Maintain accurate records of customer interactions.
  • Prospecting
QUALIFICATIONS:
  • Dedicated to customer service.
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.