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SERVICE ADVISOR

Glenbrook Chrysler Dodge Jeep Ram

Fort Wayne, IN 46805 • $80,000 to $110,000 / yr • 8/12/2026

Job Description

Job Description

Glenbrook Chrysler Dodge Jeep Ram is growing, and we’re looking for a motivated, customer-focused Service Advisor to join our team. If you thrive in a fast-paced environment, enjoy helping people, and want to build a long-term career in the automotive industry, this is your opportunity.

? What You’ll Do

Customer Service Greet customers, understand their vehicle concerns, and communicate recommended services clearly and professionally.

Repair Coordination Work closely with technicians to ensure accurate repair orders and timely service.

Upselling Recommendations Advise customers on maintenance needs and additional services that support vehicle longevity.

Status Updates Keep customers informed throughout the service process.

Documentation Maintain accurate records, estimates, and service histories.

What We Offer

Full-time, stable employment with a respected Fort Wayne dealership

401(k) retirement plan with employer participation

Health insurance options to support you and your family

Paid time off to maintain work–life balance

A supportive, team-oriented environment

Opportunities for training, growth, and advancement

What We’re Looking For

Automotive experience preferred but not required

Strong communication and customer service skills

Ability to multitask in a busy service department

Positive attitude and a desire to help customers

Basic computer proficiency

Valid driver’s license

About Us

Glenbrook Chrysler Dodge Jeep Ram is one of Fort Wayne’s most trusted dealerships, known for exceptional customer service and a commitment to our community. We take pride in creating a workplace where employees can build meaningful careers.

Ready to Apply?

If you’re enthusiastic, reliable, and ready to join a winning team, we want to hear from you. Submit your resume and take the next step in your automotive career.

Responsibilities

Customer Service Greet customers, understand their vehicle concerns, and communicate recommended services clearly and professionally.

Repair Coordination Work closely with technicians to ensure accurate repair orders and timely service.

Upselling Recommendations Advise customers on maintenance needs and additional services that support vehicle longevity.

Status Updates Keep customers informed throughout the service process.

Documentation Maintain accurate records, estimates, and service histories.

Requirements

Automotive experience preferred but not required

Strong communication and customer service skills

Ability to multitask in a busy service department

Positive attitude and a desire to help customers

Basic computer proficiency

Valid driver’s license

Benefits
Paid Time Off (PTO)###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###Disability Insurance###Mon-Fri Schedule###Retirement Plan###