Description
The Onsite Systems Engineers supports Microsoft server technologies, network components, and provides escalation support to the Systems Administrators and clients. This includes the following:
- Analyze, monitor and support Windows server based technologies
- Monitor network performance, identify root-cause issues and resolve
- Provide server, network and desktop/application support to clients and your team
- Assist the team with specific client projects as required
Position Overview
Perks of working here as an IT Onsite Systems Engineer..
- Focus on Work/Life Balance
- We match 4% on your 401K
- Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year
- Comprehensive benefits package which includes paid life insurance and paid long term disability
- Peerfit membership - providing free sessions at local gyms and studios
- Paid Maternity, Paternity and foster leave
- Quarterly employee/family outings
- Career path road mapping
- $200 spend in our iVenture Company Store on your anniversary year with us!
- Real Culture initiatives and recognition, not just pizza parties
- 360 degree feedback. You talk, we listen.
- Mileage reimbursement
- Super cool technology – virtual lab, paid certifications and training days
- iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values
You are a great IT Systems Engineer candidate if you have.....
- Bachelor’s Degree , business related field preferred, or equivalent experience
- 5+ years supporting current windows server technologies and client/server applications in a windows based network environment. Specifics include:
- Microsoft Windows Server and Exchange Server 2007/2010/2013 (or enterprise mail systems)
- Active Directory, Group Policy
- All current Microsoft Desktop Operating Systems (XP/7/8)
- LAN/WAN technologies and related equipment (switches, routers, etc.)
- Experience with XenApp/RDS or other VDI technologies preferred, but not required.
- Extensive hands-on experience with Windows 2008 R2/2012 Server, Exchange 2003/2007 or 2010 and Windows XP/7/8 including maintenance and support
- Experience with LAN and WAN technology and firewalls (Cisco/SonicWALL)
- Microsoft Certified Professional Status (MCSE or MCITP) required
What you'll be doing as an IT Systems Engineer..
- Support Microsoft Windows server technologies (Server 2008 R2/2012) operating systems, Exchange, DNS and Active Directory, and virtualization platforms
- Install and configure Windows server and related technologies, virtualization platforms, and network components as needed to complete client projects
- Provide help desk escalation support to System Administrators (server, network, desktop, and line of business/hosted application support)
- Monitor performance of Windows server and server applications, identify root-cause and resolve issues
- Resolve network performance issues (internet bandwidth problems, ISP issues and firewall / router issues)
- Produce and maintain detailed technical and training documentation
- Typical week: 40% server/network support, 20% server/network projects, 20% escalations, 10% overflow coverage for sys admins/team lead, 5% admin/meetings, 5% training
Additional Information:
- Valid driver’s license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed.
- Applicant selected will be subject to a criminal, employment, credit and motor vehicle background check
