Position Overview
Responsible for overseeing the operation and management of Eagle Flight, Gateway, and Legacy zips, and zip staff. This manager will provide training, customer service and quality.
Key Responsibilities
- Train and manage staff to have the knowledge to carry out a safe, impactful, and fun program
- Monitor equipment conditions and report deficiencies to remove unsafe equipment and modify operations
- Provide periodic performance evaluations of staff and partake in any disciplinary actions
- Maintain Inventory control for program operations, equipment, and facilities
- Effectively maintain a training and practitioner experience portfolio
- Model the Scout Oath and Law in daily interactions
- Maintain a clean, organized, inspected, neat, and safe work area
- Perform additional duties assigned by SBR leadership
- Abide by policies and procedures outlined in the SBR staff handbook
Qualifications
- Minimum age: 21+
- Required: BSA C.O.P.E. Direction National Camp School Card (training provided)
- Required 1+ yr. leading teams, Prefer 1+ Summit employment
- Documented Zip line work experience
- Willing to become a registered Scouting America member (includes background screening)
- Comfortable using Microsoft Teams for daily work-related communication
Physical & Practical Requirements
- Ability to stand, walk, and hike up to 8 hours daily and ability to lift/move up to 70 pounds
- Complete the Annual Health and Medical Record, including height/weight guidelines
- Housing: 10'x12' platform tent in Staff Camp | Uniform: Summit Staff Uniform | Work Hours: 45-55
Desired Traits
- High emotional intelligence (such as self/social awareness and team dynamics)
- Positive and cheerful attitude with a strong customer-service focus
- Adaptability in a fast-paced environment with ability to learn/develop hard and soft skills
- Ability to connect with individuals from diverse age groups, maturity, and backgrounds
