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Customer Service Representative - State Farm Agent Team Member

Josh Culotti - State Farm Agent

Mountlake Terrace, WA 98043 • $40,000 to $55,000 / yr • 10/15/2026

Job Description

Job Description
Benefits:
  • License Reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Company parties

ABOUT OUR AGENCY:
I've been in the insurance industry for 20 years and currently lead a team of 10. Throughout my career, I've been passionate about helping customers protect what matters most while building a team that supports one another and enjoys coming to work each day. I also love developing future leaders, and two of my current team members are preparing to become State Farm agents themselves.

Our agency believes in building relationships both inside and outside the office. We work hard, celebrate our successes, and make time to connect as a team, including getting together every other Friday evening to have fun and strengthen our relationships.

Our culture is energetic, collaborative, and growth-focused. We're looking for someone who is a true team player, enjoys helping others, and wants to be part of a high-performing office. If your long-term goal is to become a State Farm agent, this is an excellent opportunity to learn the business, grow your skills, and prepare for that next step.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Josh Culotti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred but not required.
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you!
www.mltcarinsurance.com

Josh Culotti - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.