Position Summary
Deliver a proactive, personalized experience to aviation clientele. Provide safe, efficient, and courteous service to our clients, continuously exceeding expectations, and making every interaction a memorable experience. The CSR will provide a full range of concierge service to clients, including but not limited to, arranging hotel reservations, rental car requests and reservations, verifying catering requirements, fueling, and aircraft servicing requests.

Why You Want to Join the Galaxy FBO Team!

Galaxy FBO strives to be just as human as our employees. Our partners enjoy a heightened sense of community, and flexibility in scheduling that allows our team members the ability to pursue other interest outside of work. At Galaxy FBO you're more than just an employee; you're a member of a team of professionals dedicated not just to customer service, but the overall client experience.

Talents & Attributes of The Best Candidate

Our best CSRs are able to think on their feet, and make decisions that best accomplish our goal of providing phenomenal customer service. These select individuals are able to consistently provide these services to our clients with a warm, friendly, and professional demeanor.

Exemplifies integrity in interactions with clients, and has a natural awareness of client’s needs and demonstrates a proactive approach intuitively.

Approaches the multi-tasking demands of the job and/or customer with poise, and demonstrates the ability to prioritize daily desk efficiently.