Sales Operations Manager

Position:

Job Description:

Working in our Phoenix Integration Center this role will function as a customer facing resource, providing regular production updates via regularly scheduled meetings. This role will have shared responsibilities with other members of the team for adding, maintaining, and process Sales Orders, and corresponding Work Orders to satisfy Customer demand.

This position will collaborate closely with Supply Chain and Planning team to best organize work to fulfill backlog. Making decisions on acceptable model types, using available resources to maximize efficiency. This role will have frequent interaction with production teams, obtaining updates, providing customer commit dates, and generally insuring completion of work to previously communicated commit dates.

What You’ll Be Doing:

• Account Management and Field Sales

  • Typically supports a client base of 1-3 large, strategic accounts, and may also support some mid-size accounts. Meets assigned sales targets. Sells all solutions, building relationships with internal partners/mapping strategies. Conducts calls to develop new revenue streams, both with existing customers and to acquire new customers.

• Account Management

  • Creates selling opportunities within assigned critical, large, multi-location, complex, and high visibility Arrow customers through a very strategic sales plan and process. Has a thorough understanding of the customer’s needs and the customer’s decision-making hierarchy in order to proactively assess, clarify, and validate customer needs on an ongoing basis.

• Leads a strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones. Executes on solutions selling through an advanced knowledge of Arrow’s supply chain solutions and design processes. Grows profit and maximizes margins by selling value-added, long-term solutions. Conducts Quarterly Business Review visits to major accounts.

• Quoting and Delivery

  • Consults with and provides quotes to customers, and ensures orders are properly processed.

• Market Intelligence

  • Closely partners with Global Commodity Management team to share/develop/build global market intelligence, including sharing information on customers, market trends, and supply/demand. Gathers pricing quotes from Global Procurement teams to build strategic sales proposals to customers. Secures global supply inventory based on dynamic market trends.

What We Are Looking For:

• Typically requires 5-7 years of related experience with a 4-year degree; or 3 years and an advanced degree; or equivalent work experience.

• Requires in-depth knowledge and experience

• Solves complex problems; takes a new perspective using existing solutions

• Works independently; receives minimal guidance

• Acts as a resource for colleagues with less experience

• Represents the Grade at which career may stabilize for many years or even until retirement

• Contributes to process improvements

• Typically resolves problems using existing solutions

• Provides informal guidance to junior staff

• Works with minimal guidance

Work Arrangement:

Fully In Office: Monday-Friday

What’s In It For You:

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• Medical, Dental, Vision Insurance

• 401k, With Matching Contributions

• Paid Time Off (including sick, holiday, vacation, etc.)

• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options

• Growth Opportunities

• Tuition Reimbursement

• Short-Term/Long-Term Disability Insurance

• Climate controlled environment with excellent break room facilities

• Growth Opportunities

• And more!

Are you being referred to one of our roles If so, ask your connection at Arrow about our Employee Referral Process!

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.

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EEO Statement:

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.(Arrow EEO/AAP policy)

We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.