Operations Supervisor - Transportation

About us

LSG Sky Chefs is one of the world’s largest airline catering and hospitality providers, known for its outstanding reputation and dynamic approach in the industry. Voted “Airline Caterer of the Year in North America” for 2023 and 2024, we are committed to excellence and innovation, driven by the dedication and expertise of our talented employees. Our team members are the heart and soul of our success, consistently delivering exceptional culinary experiences and outstanding service to our clients and their passengers across North and Latin America.

Position Overview

We are searching for an Operations Supervisor – Transportation to join our team in Houston! You’ll ensure the safe, timely, and efficient delivery of in-flight catering products to airport gates and airline partners

In this fast-paced role, you’ll oversee daily transportation operations, assist with managing a team of drivers, coordinate with dispatch and production teams, and ensure compliance with regulations and food safety standards. Your leadership will help maintain our high service levels while driving continuous improvement in route planning, cost control, and team performance

We operate in a fast-paced, deadline-driven production environment, and we’re looking for a hands-on, detail-oriented leader with strong communication skills and a passion for operational excellence

• Work location: onsite @ our Sky Chefs facility @ George Bush Intercontinental Airport in Houston
• Work schedule:rotates to include 2 AM shifts, 1 mid-shift and 3 PM shifts
• Our operations runs 24/7, 365 days/per year

Main Accountabilities

Supervisor Responsibility

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Conduct daily work group meetings
• Schedule and control staff to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge require
• Minimum of 2 years relevant experience in a production environment required
• Airline catering or avaition experience preferred but not required
• Bilingual (English/Spanish) preferred but not required
• Problem solving and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Excellent verbal, written and organizational skills required along with the ability to multi-task
• Good knowledge of Microsoft Office and Windows-based computer applications