The Collections Specialist is responsible for collections of all outstanding accounts receivable dollars from insurance compnanies and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency. This position will report to the Collections Supervisor.

Required Skills

• Identify and analyze reasons for outstanding accounts, review payment and rejections from EOB / EOR and initiate appropriate action
• Contact insurance carriers regarding non-payment and/or improper payment of claims
• Reviewing and appealing unpaid and denied claims
• Identify patient accounts for collection action when accounts become delinquent or when unable to contact patient or responsible party
• Track and resolve discrepancies, based on partial payment and contracts
• Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.

Required Experience

• The ideal candidate for this position will have a minimum of 2 years of collections experience including interaction with a large customer base.
• Excellent working knowledge of insurance carriers’ payment and timely filing regulations
• Knowledge of Medicare, managed care and commercial insurances.
• Ability to work independently
• Strong interpersonal and communications skills to be able to work successfully in a team-oriented environment.
• Computer literacy/ Ability to operate a computer and basic office equipment.
• High attention to detail and the ability to multi-task.
• Ability to prioritize work load.
• Well versed in navigating insurance providers’ websites