TOPS Hospital has served the North Houston community for more than 30 years and recently underwent a major expansion and renovation project that included all new operating room suites as well as updated patient care and public areas.
The Patient Financial Advocate (PFA) is responsible for contacting patient or responsible party to notify them of their financial responsibility in a timely and professional manner. The PFA will assess patient or responsible party’s ability to pay for services, collect payment and/or arrange approved methods of payment. Works closely with physician staff to identify funding sources and resolve any confusion the patient may have about their financial obligations to the facility. The PFA will have complete understanding of USPI’s SurgiCARES program and will work closely with Business Office team and Manager to ensure facility follows program protocol. PFA will also perform other duties as needed by Business Office Manager or CFO.