Bi-lingual Administrative Support Specialist
Company: Planned Parenthood Gulf Coast
Location: Houston , TX
Category: Bilingual, Customer Service, Administrative / Clerical, Healthcare
Job Type: Full Time
Posted: 2/5/2019

Planned Parenthood Gulf Coast (PPGC) is the nation’s leading women’s health care provider, educator, and advocate, serving women, men, teens and families. For over 100 years, PPGC has done more than any other organization in the United States to improve women’s health and safety, prevent unintended pregnancies, and advance the right and ability of individuals and families to make informed and responsible health care decisions.

Planned Parenthood Gulf Coast is in search of an Administrative Support Specialist. This role will provide administrative support for Administrative Services and health centers.

Essential Functions:

  • Serve as back-up for opening/closing of Reception Desk
  • Serve as back-up for opening Prevention Park headquarter building
  • Participates in Saturday Reception Desk rotation schedule
  • Produce forms for Ambulatory Surgical Center monthly
  • Produce forms for family planning health centers monthly
  • Serve as back up for shipping & receiving assistance and operations
  • Screens incoming postal mail for security clearance
  • Sorts and distributes incoming mail
  • Participates in Inter-office mail runs to all floors at Prevention Park (as scheduled)
  • Mail processing for all outgoing first class USPS mail
  • Assist with outgoing package processing for UPS packages
  • Serve as primary contact for shred service vendor supporting all locations including remote health centers
  • Monitors and resolves Administrative Services work orders in Track-It work order system
  • Assist with stocking assigned shared work spaces (Coffee Bars, Task Rooms, HUB, etc.)
  • Assist with office equipment maintenance & service scheduling (includes remote health center copiers)
  • Handles vending machines service issues (refunds, service, etc.)
  • Serves as security first responder for fire, ambulance transports and other emergency situations
  • Provides break relief for Deputy on duty as needed
  • Process Inactive Records Transmittal requests
  • Assist with data entry of affiliate contracts management
  • Provide administrative support on affiliate wide projects as needed
  • Other duties as assigned



Eligible employees receive a competitive and comprehensive benefit package including:

  • Competitive Salary!
  • Health Insurance – Medical, Dental, Vision
  • Basic Life & AD&D Coverage (100% Company Paid)
  • 401K Plans – Company Matching Available
  • Paid Vacation, Sick Leave and Holidays!
  • Flexible Spending Accounts
  • Cell Phone Discount Plans
  • Free Notary Service


  • Bilingual (English and Spanish). Must be fluent in spoken Spanish.
  • Excellent communication skills. Handle clients, visitors, callers, volunteers, staff and Board members in a courteous,
  • friendly, professional manner.
  • Ability to multi-task and handle phone calls and people simultaneously.
  • Ability to maintain a calm demeanor in the face of adversity (irate clients or callers, noise distractions such as
  • screaming children and multiple conversations).
  • Initiative and ability to work with minimal direction.
  • Ability to perform duties in a manner that exhibits commitment to providing quality service and continuous improvement.


Education and/or Experience:

  • High school diploma or general education degree (GED); one to three years related experience and/or training; or equivalent combination of education and experience.




Planned Parenthood Gulf Coast is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.



Houston, TX 77081
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