- Bachelor’s degree in English or a related field is strongly preferred.
- Possess a sincere interest in helping others achieve personal life goals.
- Excellent written and verbal communication skills.
- Strong interpersonal skills with both faculty and student populations.
- Superior organizational and problem-solving skills.
- Goal-oriented and highly ethical.
- Strong expertise with MS Office as well as field related hardware and software packages and systems for reporting features.
- Ability to interact effectively as either as a leader or as a member of a team and work collaboratively with other departments.
- Ability to listen to others (e.g., students, staff, etc.) and to understand and respond positively to their requests.
- Ability to adapt to changing assignments and multiple priorities.
- Ability to manage multiple tasks and successfully meet deadlines.
- Direct Competencies:
- Job Knowledge
- Student Focus/Service
- Business Practice & Ethics
Indirect: Monthly and annual cumulative student persistence for school.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with an objective disability who, with or without reasonable accommodation, can perform the essential functions of the position.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, utilize various types of media and equipment, and visually or otherwise identify, observe, and assess information. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description. Travel may be required for training and other company needs.