Mortgage Loan Specialist
Company: Amegy Bank
Location: Houston , TX
Category: Administrative / Clerical, Professional
Job Type: Full Time
Posted: 1/28/2019
JOB DESCRIPTION:

Mortgage Loan Specialist

(Job Number: 043640)


Description

 

Mortgage Oversight of sub-servicer to ensure their processes and procedures follow servicing regulatory requirements and state statutes.   Assist with the company’s borrower escalated challenges by interaction with the sub-servicer to ensure quality customer service.

 
Responsibilities:

  • Analyze data received from our sub-servicer to ensure their processes are adequately being performed in accordance with CFPB and OCC requirements as well as within the law of any State Statute.  This includes reviews of insurance, both flood and hazard, and PMI.
  • Assistance with monitoring the Mortgage Oversight department email and resolution of loan level issues.  This includes ensuring the smooth and adequate flow of information within the company to facilitate other business operations.
  • Maintain excellent customer service to our business associates within the company and be their liaison when applicable, between our company and the sub-servicer.


Reporting:

  • Prepare exception reporting from reviews completed for upper management.
JOB REQUIREMENTS:
  • Proven experience in the mortgage servicing industry. 
  • Bachelor’s degree and/or at least 5 years’ experience is desired.
  • Knowledge of mortgage documentation and familiarity of homeowners and flood insurance preferred
  • Very strong proficiency in Excel and other MS office applications
  • Analytical mindset with strong problem solving skills
  • Excellent organizational and multitasking abilities
  • Strong communication skills
  • Familiarity with systems such as MSP, Encompass and SharePoint application preferred.
ADDRESS:
FM 1960@Wunderlich
Houston, TX
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