IT Business Analyst - Reliability Centered Maintenance
Company: TPC Group
Location: Houston , TX
Category: Professional, Energy, Engineering, Information Technology
Job Type: Full Time
Posted: 12/31/2018

The manufacturing operations teams are working hard to drive improvement in manufacturing reliability and better manage costs. The ideal candidate will have in-depth understanding and experience implementing and working in companies with mature reliability centered maintenance practices, particularly implementing and supporting an enterprise application used to support the reliability centered maintenance practice, such as IBM Maximo.

The manufacturing operations teams are also working with the purchasing and accounting functions to improve efficiencies procuring materials and services and working to automate and streamline the manufacturing maintenance, capital projects and turnarounds work processes to reduce costs and deliver projects on-schedule and on-budget.

The Reliability Centered Maintenance Business Analyst is responsible for reviewing assigned business processes from end-to-end to identify and address operational, financial and technological risks. Identify opportunities to improve efficiency. Responsibilities will include a full range of activities from identifying, developing, and leading small to mid-size projects to assisting other project managers on larger more complex projects related to operational business functions.


Key Responsibilities:

  • Demonstrate up-to-date expertise in process manufacturing processes, including reliability centered maintenance, procure to pay, and project management functions and apply this to the development, execution and improvement of action plans by providing advice and guidance in the implementation of process manufacturing best practices and the use of information systems to automate work.
  • Support and align efforts to meet customer and business needs
  • Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results
  • Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)
  • Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
  • Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results
  • Identify, create and facilitate process design changes by conducting business and systems process analysis and design at a complex level; focusing on quality improvement and data management; ensuring data is reliable and valid; developing process improvements or re-engineering and recommending elimination; integrating new systems and processes with existing ones; and partnering with internal and external customers to ensure systems provided meet the long-term business strategies
  • Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes and new responsibilities
  • Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
  • Collaborate closely with technical analysts to understand the capabilities of existing systems and the appropriate application of these systems to automating and streamlining current and improved business processes.
  • Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process.
  • Work with manufacturing operations teams to Identify improvement opportunities (proactive and reactive).
  • Elicit and clearly document business and systems requirements
  • Assess business process and system inefficiencies.
  • Identify ways to increase user adoption and customer satisfaction related to existing systems.
  • Demonstrated fluency in business processes and process differentiation
  • Ability to analyze and synthesize business requirements, including recognizing patterns and conceptualizing processes
  • Understand and negotiate needs and expectations of multiple stakeholders.
  • Serve as a liaison between manufacturing operations teams and IT to assist or gather business requirements needed for system modifications, enhancement and implementations.
  • Create and maintain issue logs, meeting minutes, meeting schedules, project summaries and updates.
  • Work with Project Managers and be responsible for creating and maintaining project schedules by developing project plans and specifications, estimating time and resources, monitoring milestone completion, tracking all phases of the project lifecycle, providing timely reporting of issues that impact project progress, coordinating actions and resolving conflicts
  • Meet with project team regularly to review project deliverables and deadlines
  • Develop and execute test plans
  • Support system conversions, upgrades, enhancements
  • Other duties as assigned.


Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities


The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.


Basic Qualifications:

  • Minimum of 10 years’ experience in a manufacturing operations reliability or maintenance role and/or Information Technology positions supporting the manufacturing operations reliability and/or maintenance functions demonstrating a progressive growth in responsibility, preferably with a B.S. degree in an engineering, computer science, or information technology related discipline.
  • Must have working knowledge of reliability centered maintenance approach to driving manufacturing operations reliability.
  • Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
  • Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
  • Understanding of Indices, fundamentals and analytical data, returns level data etc.
  • Data analysis – Must have proficiency with SQL, Microsoft Excel

Preferred Skills/Experience:

  • IBM Maximo v7.6 and Oracle EBS 12.1.3 experience
  • Strong analytic and problem-solving skills.
  • Strong management and organizational skills.
  • Self-motivated, with keen attention to detail and excellent judgment skills.
  • Able to integrate and apply feedback in a professional manner.
  • Able to prioritize and drive to results with a high emphasis on quality.
  • Excellent written, verbal communication and presentation skills.
  • Team Player with proven leadership, communication, organizational, and relationship management skills. The role requires significant interaction with many different teams across multiple locations.
  • ITIL Certification is a plus

Houston, TX
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