PREREQUISITES
The Company associates have access to guestrooms and property, character traits of honesty and trustworthiness are essential to this position. Therefore, associates must pass the appropriate security clearance, per company policy.
Experience in similar positions: lodging, housing, hospitals, and care facilities all helpful, not mandatory.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Knowledge in:
- Proper procedures for handling of linens, terry and other supplies.
- Sanitation of supplies, guestrooms, public areas.
- Guestroom cleaning procedures.
- Safety and security measures. Report or correct any hazardous conditions observed immediately.
Skills:
- Maintain designated minutes per room.
- Maintain guest privacy.
- Follow cleaning procedures in the company systematic fashion.
- Assist with guest issues, being professional and maintaining a hospitable caring attitude.
Abilities:
- Must be able to work alone.
- Comply with all standards
- Be able to multi task, remain service centric.
- Communicate with guest and co-workers in a friendly and helpful professional manner.
- Work as a team member.
WORKING CONDITIONS/SPECIAL REQUIREMENTS
Standing, walking for long periods of time while maintaining a friendly professional image.
Ability to maintain a flexible work schedule, available to work holidays and weekends as necessary in a 24/7 operation.