MUST have knowledge and experience in hardware/software concepts, tools and support practices.
Superior Customer Service and Communication Skills needed to effectively explain technical concepts to clients so they can easily understand is essential for this position!
MUST know how to do basic computer networking and configurations, use office 365 and know MS Stack Ops. Help Desk experience is a plus!
Ideal candidates will have:
- 2+ years exp.with MS Windows 7,8,10 Pro
- 2+ years exp. supporting mobile devices, Apple, Android OS
- 2+ years exp. supporting MS office products,Spyware & Antivirus
- 1+ years exp. supporting Apple, Mac, OSX Computers
- 2+ years exp. upgrading & repairing desktop, laptop & mobile device computers
- Exp.with IP phone handset & PBX phone systems