Network Support Specialist IV
Company: METRO
Location: TX
Category: Information Technology
Job Type: Full Time
Posted: 8/30/2018
JOB DESCRIPTION:

Serves as technical leader and provides expert level expertise in performing design, installation, configuration and monitoring of Authority's network infrastructure equipment. 

Provides oversight for IP address management; configuration management database; installation and maintenance of all networking equipment; planning of new network connections; complete and accurate system documentation; and monitoring and enhancements to network performance. 

Performs duties in a safe, efficient manner and in compliance with all applicable rules and safety procedures.

 

  • Apply expert knowledge of complex CISCO network architecture design and topologies for fiber optics, ethernet and wireless networks.
  • Apply expert knowledge of network troubleshooting and ability to configure CISCO network equipment.
  • Apply expert knowledge of network monitoring tools including Solarwinds, SNMP, and Splunk.
  • Apply expert knowledge of network security, including NAC, ACS, and firewalls (CISCO and Palo Alto).
  • Conduct various tests to identify and solve CISCO networking problems using various testing equipment, to include twisted pair scanners, fiber optic light meters, OTDRs, sniffers, digital multi-meters, tone generators, etc.
  • Performs network diagnostics and provides solutions using diagnostic hardware and software tools.
  • Gathers highly complex requirements to design reliable and scalable network architecture plans for both wired and wireless networks.
  • Develops design documents, architecture definition documents and narratives describing design functions.
  • Provides advanced support and administration of CISCO VoIP telecommunication systems.
  • Performs analytic services for end users and departments.
  • Responsible for the development and implementation of disaster recovery procedures and documentation.
  • Interact with vendors in support of network troubleshooting & repairs.
  • Develops advanced technical documentation for all systems.
  • Relies on significant experience and judgment to perform job functions. A wide degree of creativity and latitude is expected.
  • Promotes safety awareness and follows safety procedures to reduce or eliminate accidents
  • Performs other duties as assigned.
JOB REQUIREMENTS:
  • Bachelor's degree in a related field, or comparable combination of education and relative experience.
  • Minimum of seven (7) years of experience in networking, design & troubleshooting. 
  • Expert knowledge of network installation, troubleshooting and configuration;
  • Expert knowledge of Cisco networking and VoIP systems;
  • Expert knowledge of network security, including Palo Alto and Cisco firewalls, NAC, and CISCO ACS;
  • Expert knowledge of testing networking problems using various testing equipment, to include twisted pair scanners, fiber optic light meters, OTDRs, sniffers, digital multi-meters, tone generators, etc.
  • Extensive experience with performing analytic services for end users and departments.
  • Expert ability to apply technical understanding to technical solutions. 
  • Excellent customer service and organizational skills, with good interpersonal and communication skills. Strong oral and written communication skills. 
  • 2 or more certifications required: Cisco CCNA, Cisco CCNP, CCIE, Palo Alto PCNSE.

 

 

The Metropolitan Transit Authority of Harris County, Texas has a zero tolerance drug and alcohol policy for all employees. All internal and external applicants will be required to undergo drug testing before employment and will be subject to further drug and/or alcohol testing throughout their employment.

Further, employees who perform safety-sensitive functions will submit to drug and/or alcohol testing in accordance to the Department of Transportation (DOT) and the Federal Transit Administration (FTA) regulatory requirements.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, sex, national origin, veteran status, genetic information or disability.

ADDRESS:
TX
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