Customer Service Agent - BILINGUAL ENGLISH/SPANISH
Company: Accufleet
Location: Houston , TX
Category: General, Customer Service, Airport
Job Type: Full Time
Pay Amount: $12.00 / Hour
Posted: 7/11/2018
JOB DESCRIPTION:

Passenger Service Agents are responsible for providing excellent customer service, ticketing and those activities related to boarding and deplaning passengers at the ticket counter, passenger gate or baggage areas

 

POSITION DESCRIPTION:

  • Daily functions may include rotating from ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
  • Assist passengers in various areas throughout the airport
  • Verify flight information
  • Constant passenger & crew interaction
  • Tolerate and answer repetitious questions from customers in a friendly and curteous manner
  • Practices safe work methods
  • Performs other related duties as requested

 

BENEFITS:

  • Competitive salary
  • Free uniforms
  • Paid training
  • Holiday pay
  • Employees may be eligible for Verizon and AT&T discounts
  • Paid time off (FT only)
  • Medical, Dental and Vision insurance (FT only)
  • Life insurance (FT only)
  • 401K (after one year of service for employees who are 21 years of age and up) (FT only)

 

AccuFleet International is an Equal Employment Opportunity Employer

JOB REQUIREMENTS:

Must be bilingual in English/Spanish

 

SCHEDULE:
Flexible availability is a must, including; overnight, weekends and holidays

 

ESSENTIAL REQUIREMENTS:

  • Must be at least 18 years of age
  • Speak, read, write and understand English and Spanish
  • Able to pass a pre-employment drug screen, 10-year background check (criminal/employment) and be *able to obtain airport security clearance
  • Prefer applicants with a VALID Driver's License for at least 1 full year with a clean driving record. (License cannot have any restrictions; such as LOFTS or Probationary status and cannot have any suspensions and/or any moving violation offenses in the last 3 years)
  • Excellent Customer Service Skills
  • Excellent interpersonal and communication skills required
  • Computer Skills a must
  • Must have ability to work under pressure
  • Reliable, punctual attendance is an essential function of the position
  • Qualified applicants will have at least 1-2 years' Passenger Service/Customer Service experience
ADDRESS:
Bush Intecontinental Airport
Houston , TX
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