Director of Housekeeping
Company: Magnolia Hotels
Location: Houston , TX
Category: Management, Hospitality / Hotel
Job Type: Full Time
Posted: 8/25/2017


A feeling remarkably different than that of a chain or branded hotels.



Housekeeping is a lynch pin department in Magnolia’s operations. The Housekeeping Director will lead a diverse department to work throughout the Hotel daily, and must ensure cleanliness, thoroughness, productivity and brand excellence on a consistent basis.


Generalized duties and functions of the Housekeeping Director include:

  • Direct Housekeeping, Laundry and public space cleaning functions of the Hotel to established standards.
  • Conduct regular daily walk through inspections of all assigned areas; make note of discrepancies assign abatements and follow-up for completion.
  • Maintain payroll budget and productivity within plan, and schedule to occupancy levels and overall business conditions of the hotel.
  • Reporting and follow-up of maintenance requests, review quality of work and timeliness of repairs.
  • Security of Department property including all keys, equipment, supplies and radios.
  • Ensure safety of Guest property in the rooms through staff adherence to security and safety procedures including the lost and found program.
  • Conduct scheduled inventories of Housekeeping supplies such as linens and terry and guest room inventories and maintain appropriate par levels.
  • Ensure a safe working environment including train staff in Hotel Emergency Procedures including semi-annual fire drills; apply ergonomic requirements; and ensure that Housekeeping and Laundry staffs receive biohazard/blood-borne pathogen training on a semi-annual basis.
  • Work with vendors and suppliers to negotiate best price for products used, and recommend changes in product and cost to the GM and ensure that vendors are maintaining equipment per their contract for service calls, calibrations and repairs.




All positions require outstanding guest service skills.


Housekeeping has a lot of moving parts to its daily operations and is one of the few departments that cover the entire Hotel. The Housekeeping Director must be able to manage all the moving parts including communicating with a very diverse staff.


Magnolia’s desired qualifications for the Housekeeping Director include:

  • Extensive Housekeeping Management experience in an upscale hotel/resort property of 140 rooms minimum.
  • Applied knowledge of comprehensive Housekeeping and Laundry operations and procedures.
  • Applied knowledge of linen and terry components such as thread counts, weight, contents, laundering methods, etc.
  • Effective written and oral communication skills. Applied knowledge in creating work schedules, inventory supplies and cost supplies.
  • Experience in negotiating purchase contracts. Leadership ability to direct, supervise and maintain high morale among staff.
  • Experience in training entry level employees.


Proof of work eligibility required upon hire date.

Magnolia Houston performs criminal background checks and is a drug free workplace.

Houston , TX 77002
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