COMMERCIAL COLLECTORS
Company: First Data
Location: Houston , TX
Category: Collections, Call Center
Job Type: Full Time
Posted: 6/30/2017
JOB DESCRIPTION:

LOOKING TO START A NEW CAREER?

 

First Data, a Fortune 500 Company, has an immediate full-time position available for:

 

COLLECTIONS REPRESENTATIVE (COMMERCIAL COLLECTORS)

 

As a Collections Rep (Commercial Collector), you will collect via telephone in a call center environment manually or utilizing an automatic telephone dialing system, to contact merchants in regards to their outstanding accounts.

 

The accounts are collected in compliance with all applicable regulations and internal performance standards in order to meet or exceed personal and/or departmental objectives.

 

Establishes rapport with merchant in order to overcome objections and negotiate payment of the debt.

 

Documents all discussions and actions in a tracking system or database.

 

Confirms payment arrangements and finalizes call.

 

You may work on special projects as assigned.

 

JOB REQUIREMENTS:
  • High School Diploma or equivalent.

  • Minimum of one year customer service experience, preferably in a collection or call center environment.

  • Must type 3,000 keystrokes per hour with a 70% accuracy.

  • Strong verbal communication skills must be demonstrated along with a professional telephone manner in order to communicate effectively with business owners.

  • Knowledge of applicable regulations preferred. Familiar with computer and command of required language(s).

  • Must have an excellent work history with a strong record of job stability.

 

 

First Data is an Equal Opportunity Employer (Minorities/Females/Vets/Disabled/LGBT)

 

ADDRESS:
First Data
14141 Southwest Freeway, Suite 300
Houston , TX 77478
Apply Now