Power Generation Field Service Technician- Level I
Company: Cummins
Location: Houston , TX
Category: Mechanics, Skilled & Trades
Job Type: Full Time
Posted: 3/15/2018

If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of – then this is where you need to be.


Extraordinary Technology Requires Extraordinary Technicians!


Cummins North America is where you can work on industry leading engine technology such as High-horsepower GenSets, Integrated Power Systems, and PowerCommand panels in the Commercial Industrial, Data Center, and Prime Power markets while working in some of the most beautiful scenery in the world.


An Extraordinary Cummins Technician…


  • Embraces new technology for diagnostics and data gathering.
  • Focuses on a high level of customer service and communications.
  • Looks to develop their skill set and product knowledge through classroom, hands-on, and virtual training.
  • Mentors and coaches junior technicians.
  • Readily adapts to a changing work environment and work assignments.

Skills and Experience Required:

  • Completes preventative maintenance and/or basic activities on Generator or component at the customer site with minimal direction.
  • Engages with customer inn a courteous and professional manner. Ensures prompt and efficient attention to customer needs.
  • Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools.
  • Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.
  • Preforms preventative maintenance activities as per documented schedules and standards on power generation products in the field.
  • Completes required documentation, such as service worksheets, timesheets, warranty claims, via handwritten forms or business system input screens.
  • Completes training in line with skill and business requirement.
  • Maintains service vehicle for cleanliness and proper operation.
  • Ensure adherence to all relevant Health Safety& Environmental policies, procedures and legislation.



Required Education, Licenses or Certifications

  • High school diploma or equivalent required. Technical school or community college graduates preferred.
  • Knowledge of Cummins equipment.
  • Must have a valid Texas or Oklahoma driver’s license and an acceptable driving record.
  • Possess knowledge of warranty and service programs on Cummins products.
  • Must be self-motivated and possess strong interpersonal and customer relation skills; ability to make educated decisions.
  • Ability to troubleshoot and perform repairs without supervision.
  • Must possess a working knowledge of the product and basic principles of electricity.
  • Must have an internal drive for customer service and provide an elevated level of service for internal and external customers.
  • Must comply with safety rules and regulations and apply them to daily work routines for personal safety and the safety of others.
Houston , TX
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