Company: PreCheck
Location: Houston , TX
Category: Healthcare, Administrative / Clerical, General
Job Type: Full Time
Posted: 3/15/2018

Supports Manager’s and company’s mission of delivering a superior client experience by ensuring the quality and accuracy of the department’s work. Performs investigations using a variety of resources to verify a job candidate’s information to include work ethics, personal characteristics, education or other related information.  The employee will use such tools as telephone, e-mail, mail, facsimile, or the National Healthcare Databank (NHDB) to verify information. All reported information is in accordance with the Fair Credit Reporting Act (FCRA), state and federal law, and PreCheck guidelines.


  • Inputs accurate data into modules and websites using format consistent with pre-established
  • Researches for data and other information using the Internet and federal and state
  • Keeps records of customer interactions and transactions, recording details of inquiries and comments, as well as actions taken.
  • Follows established processes and guidelines to conduct verification investigations to include: conferring with current and former employers by telephone to obtain information about a job candidate’s work history including eligibility for re-hire, personal characteristics, and work ethic and utilizing available methods to verify a job candidate’s educational background.
  • Contacts state healthcare agencies/boards to obtain recent and historical public records and clarification on
  • Reviews returned records for accuracy and completeness and crosschecks with existing PreCheck proprietary databases for matches and makes corrections as needed
  • Provides timely and accurate information to PreCheck clients.
  • Completes special assignments or projects as
  • Uses Internet extensively to seek information (phone numbers, addresses, websites, ).
    Uses independent judgment and resourcefulness to successfully complete all aspects of client
  • Meets departmental standards for production
  • Assist in other areas of the department as needed.
  1. A high school diploma or GED equivalent.
  2. Microsoft office products and other relevant
  3. Excellent computer skills – MS Word, Excel and Internet.


  • Strong customer service skills experience
  • Must have strong time management skills, the ability to multi-task and work at a fast pace
  • Must have excellent written and verbal communication skills.
  • Strong attention-to-detail required.
  • Must have excellent telephone etiquette and professional manner suitable for completing work on behalf of clients and with co-workers.
  • Must have excellent written, grammatical and verbal communication skills.
  • Must have excellent and accurate typing skills for preparing client reports and letters.
  • Must be resourceful and have a strong attention to detail.
  • Ability to effectively handle time-critical issues, remain productive and meet goals in stressful situations.
Houston , TX
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