Director of Front Office, The Westin Oaks Hotel
Company: Westin Galleria
Location: Houston , TX
Category: Professional, Management, Hospitality / Hotel
Job Type: Full Time
Posted: 12/1/2017
JOB DESCRIPTION:

Responsible for all front office functions and staff as well as security staff functions.

 

Areas of responsibility include: Bell Staff, Switchboard Operations, Guest Services/Front Desk, Retail/Gift Shop, Concierge and Valets.

 

As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures.

 

Works to establish a safe and secure environment for all guests and associates.

 

Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.

 

 

Click APPLY NOW to see full job description.

 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

JOB REQUIREMENTS:

Education and Experience


• High school diploma or GED; 6 years experience in the guest services, front desk, or related professional area.


- OR -


• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 4 years experience in the guest services, front desk, or related professional area.

ADDRESS:
Westin Oaks Houston at the Galleria
5011 Westheimer at Post Oak
Houston , TX 77056
Apply Now