Guest Service Representative
Company: Raymond Management for Hilton Garden Inn - North Houston
Location: Spring , TX
Category: Customer Service, Administrative / Clerical, Hospitality / Hotel, General
Job Type: Full Time
Posted: 12/4/2019
JOB DESCRIPTION:

Guest Service Representative

Experience the difference of working with Raymond Management Company’s Hilton Garden Inn located in Spring, TX.

 

Picture yourself at the end of a long day of traveling. The stresses and worries melt away as you reach your destination and the Guest Service Representative greets you at the front desk with a warm, friendly smile and hello. This teammate acts as your guiding hand throughout your stay, giving you the inside scoop on all the cities “must-dos.” That could be YOU serving as an ambassador for your hometown and creating a once in a lifetime experience for someone else.


At Raymond Management, guests and team members appreciate our “People First” approach. This approach, combined with our quality product, strong teamwork and focus on serving guests, makes our hotels an outstanding place to work. We invest in teammates by giving them the opportunity to learn and grow in their careers, while creating an environment where teammates appreciate and respect each other.

 

We Offer:

  • Competitive Wages
  • Paid Vacation and Sick Time
  • Affordable Health, Dental, and Vision
  • 401(k) Retirement Plan with Company Match
  • Teammate Referral Program
  • Hotel Discount Program
  • Check-ins at 30, 60, and 90 days
  • Career Growth Opportunities
  • Safe and Healthy Work Environment

 

Check us out. Talk to our teammates. Join us.

JOB REQUIREMENTS:

As a Guest Service Representative, your mission will be to turn our guests into "Raving Fans" by:

  • Answering all phone calls promptly and with a style of professionalism and kindness that "wows" the caller.
  • Providing the guest with an exemplary overall experience from check in to check out.
  • Demonstrating a commitment to deliver exceptional guest service.
ADDRESS:
Hilton Garden Inn
23535 Northgate Crossing Blvd
Spring, TX 77373
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