IT Technician (Operations Technology Person)
Company: McDonalds
Location: Houston , TX
Category: Professional, Restaurant / Foodservice, Retail, Information Technology
Job Type: Full Time
Posted: 11/1/2019

Job Description

  • Must have transportation since you will be moving from site to site.


Technician Duties:

  • Troubleshoot computer related problems around the store.
  • Troubleshoot basic network problems dealing with switches, routers and computers.
  • Maintain a routine of proactive maintenance around all work sites.
  • Ability to organize and prioritize incidents based on importance.
  • Assist Lead IT in various IT tasks and procedures in the store and central office.
  • Utilize in-house ticket system to document all work done per incident.
  • Create weekly reports of duties and incidents completed.
  • Be able to think on your feet with technology issues.
  • Coordinate with lead IT on best technological practices for the organization.
  • Adjust to new technology and procedures provided by IT staff and Mcdonalds IT.


Additional Info:

  • Training will be provided to understand store technology infrastructure.
  • Additional training will be provided by IT lead for office and other IT related material.
  • A good opportunity to increase IT skills for the individual.
  • Work Hours will vary dependent on the importance of an incident.
  • Will be compensated for mileage

IT requirements:

  • Basic knowledge of operating systems.
  • Basic knowledge of network systems and structures.
  • Basic knowledge of computer peripherals and hardware.
  • Be able to troubleshoot on-site incidents with minimal supervision.

Must have Transportation IT preferred by not required:

  • Knowledge of windows 10 operating system.
  • Apple/Android knowledge with phones, tablets, and computers.
  • Be able to build network wire and phone wire. CAT5e, CAT6, CAT3.
  • Windows server knowledge.
  • Able to troubleshoot audio and video components.


  • Be punctual and maintain a good attitude.
  • Be able to follow directions and rules set by the organization.
  • Wiling to learn and adapt to new functions provided by the organization.

Houston, TX
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