Animal Care Supervisor
Company: Houston SPCA
Location: Cypress , TX
Category: Management, General
Job Type: Full Time
Posted: 7/19/2019
JOB DESCRIPTION:

Essential Functions of the Position:

  • Assist the Animal Care Manager in supervision of Animal Care staff and daily operations.
  • Instruct, train and assist staff with their duties, use of equipment, and materials in assigned areas.
  • Interface with all department managers within the Houston SPCA.
  • Quality control of all procedures.
  • Assist staff with initial customer questions and/or issues in a timely manner.
  • Assist as directed in the counseling of Animal Care staff concerning performance and development.
  • Assure that procedures are followed and maintained according to Houston SPCA policy, including sanitization and animal care.
  • Assist as directed by the Animal Care Manager with interviewing and selection of applicants.
  • Responsible for entering accurate information regarding customers and animals into the database.
  • Update the Animal Care Manager on areas of interest and/or concern.
  • Opening and/or closing duties of the shelter.
  • Provide information to the public about Houston SPCA programs and promoting good animal care and responsible pet ownership.
  • Advise potential adopters of Houston SPCA adoption benefits, policies and procedures.
  • Protect all confidential information, including customers, donors, animals and internal communications.
  • Represent the Houston SPCA by providing excellent customer service and focus.
  • Perform additional tasks as assigned.

 

JOB REQUIREMENTS:


POSITION REQUIREMENTS 

  • Knowledge, skill and abilities needed to perform the essential functions of this position:
  • Follow the mission of the Houston SPCA.
  • Thorough knowledge of the Houston SPCA adoption policies and procedures.
  • Knowledge of Houston SPCA partners and products/services they offer.
  • Knowledge of the Houston SPCA policies and protocols, such as, but not limited to admitting, cleaning and medical protocols.
  • Working knowledge of breeds, diseases, medical conditions, and animal handling and behavior.
  • Ability to handle animals safely, with patience and gentleness.
  • Ability to represent the Houston SPCA in a professional manner in all situations with the public, volunteers and staff.
  • Ability to create and sustain positive working relationships within the Houston SPCA, with volunteers and the public and be a team player.
  • Must be patient, courteous and work well under stressful conditions.
  • Knowledge and ability to accurately work with detailed information in paper and electronic form.
  • Ability to read, write and communicate effectively.
  • Ability to learn and quickly adapt to changes in programs and procedures.
  • High school diploma or equivalent with one year of working experience.
  • Valid Texas Driver’s License and a good driving record is optimum.
  • Ability to work unscheduled hours.
  • Ability to lift 50 lbs.

 

This job description is not designed to encompass all activities, duties or responsibilities that are required of the individual.

Other duties than those listed herein may be assigned.

ADDRESS:

Cypress, TX
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