Collections Representative
Company: Shellpoint Morgage Serviceing
Location: Houston , TX
Category: Collections, Administrative / Clerical
Job Type: Full Time
Posted: 4/12/2019

Monday - Friday, 10:00 am- 7:00 pm
Rotating Weekends



A Performing Loan Representative is a seasoned collector who is responsible for initial collections on new portfolios in order to maximize recovery and disposition loans to the appropriate work out strategy.


  • Receive and review loan information
  • Contact borrowers in order to cure delinquency, setup payment arrangements and/or settle accounts through the use of manual calls and an automated dialer
  • Identify and recommend optimal workout strategies based on individual borrower circumstances
  • Identify and recommend assistance strategies as necessary
  • Increase frequency of borrower contact based on days since last payment




  • Experience in collections preferred but not required
  • Familiarity with maneuvering around the Internet through various skip tracing sites
  • Familiarity with loan terminology, rights, and processes
  • Excellent work ethic, high productivity, and acute attention to detail
  • Superior verbal communication and negotiation skills
  • Flexibility to work weekends a must



  • Competitive pay
  • Monthly bonuses payouts
  • Additional incentives based on business needs


Educational Requirements:

  • High school graduate, college degree preferred but not required

Houston, TX
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