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Full Time
7/8/2020
Houston, TX
Position Summary The primary purpose of the Data Entry Pharmacy Technician is to provide support services in entering new orders into the pharmacy's computer system in an efficient and timely manner. *Position located in Energy Corridor location* Duties and Responsibilities Accurately type new orders Possess complete and thorough understanding of medications Ability to read and understand prescribed orders for compounded medications Maintain production standards and levels Perform other work-related duties as deemed appropriate by pharmacist on duty
Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching Paid Time Off (10 days) Paid Holidays (8 days) Potential for career growth within an expanding team and organization
Schedule Type: Monday - Friday schedules vary 1st shift: 6:30AM – 3:00PM – Monday thru Friday 2nd shift: 11:30AM – 8:30PM – Monday thru Friday 3rd shift: 10:00PM – 8:30AM – Monday thru Thursday

Empower is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We take immense pride in providing our patients with a broad list of health and wellness products to improve their quality of life. Empower is focused on delivering the finest quality healthcare products at competitive prices by disrupting the antiquated pharmaceutical model. We believe in providing world class customer service and delivery processes to our patients, while ensuring their safety through investing in our people and the latest technologies.
Our leadership understands that the basis of a great company is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective, to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.
Full Time
7/8/2020
Houston, TX
Position Summary The Account Management team is part of the Inside Sales department and is responsible for providing key prescriber accounts a dedicated point of access to receive quality, personalized service. The Account Manager maintains relationships with clinic decision makers and understands the preferences of each assigned account. The Account Manager will coordinate with key provider accounts and the pharmacy to ensure service from the point of receiving order through delivery to the clinic or patient. The Account Manager is also responsible for providing important information to the accounts that they manage which includes new product releases or updates, product education, and responses to product inquiries. The Account Manager will also play an important role in monitoring account sales metrics across the entire pharmacy by generating custom and routine reports; initiating sales campaigns to maximize revenues of accounts; and based on both metrics and direct account communication, provide field intelligence to leadership. Duties and Responsibilities Reports to the Sales Operations Manager and Director of Sales Possesses detailed product and compounding knowledge Remains updated of any new product and regulatory changes Demonstrates superior customer service and maintains relationships with assigned provider accounts Monitors account sales metrics across the entire pharmacy Generates routine and custom reports to analyze product volume and sales revenue trends Updates each CRM profile with detailed and accurate information Expected to maintain a minimum number of high volume outgoing communications Expected to maintain a high standard of professionalism in their verbal and written communications Follows established sales operating procedures and best practices Executes mass communication campaigns and maintains a follow up schedule Implement planned sales strategies based on analytics and customer requests Always communicates facts and never makes invalidated claims Meets all performance expectations and regularly exceeds sales goals

Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays - 8 days Paid Vacation - 10 days 
Full Time
7/8/2020
Houston, TX
Pharmacy Technician - Call Center The hours for this position are 11:30 am - 8:00 pm Monday - Friday.
Position Summary The Call Center Pharmacy Technician manages inbound and outbound calls in order to serve our customers requirements, answering inquiries, resolving issues, fulfilling requests, and maintaining our databases.  The hours for this position are 11:30 am - 8:00 pm Monday - Friday. Duties and Responsibilities Provide quality customer service while using effective communication Answer all incoming calls; Ability to answer 70-100 calls per 8 hour shift Responsible for making calculations, such as day supply and pricing Processing new and refill prescription orders Fax and/or call doctors for refill requests Check voicemail's and return customer calls Responsible for collaborating with pharmacists and other colleagues to ensure effective and efficient customer service Inform patients of tracking status on their orders Check and verify invoices/charges Scan and file orders in appropriate folders Read and understand prescription orders Navigate multiple internal computer systems Organize and maintain cleanliness of working areas, supplies, and equipment Maintain confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI)
Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays - 8 days Paid Vacation - 10 days Potential for career growth within an expanding team and organization
Position Type Full-time Monday - Friday 11:30 am - 8:00 pm, 30 minute lunch
Empower is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We take immense pride in providing our patients with a broad list of health and wellness products to improve their quality of life. Empower is focused on delivering the finest quality healthcare products at competitive prices by disrupting the antiquated pharmaceutical model. We believe in providing world class customer service and delivery processes to our patients, while ensuring their safety through investing in our people and the latest technologies.
Our leadership understands that the basis of a great company is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective, to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.
Full Time
7/8/2020
Houston, TX
Position Summary The primary mission of the Pharmaceutical Sales - Outside Representative is to represent the pharmacy in the field, establishing relationships with clinics who are identified as potential customers while also providing education and ongoing support to assigned accounts. The Pharmaceutical Sales - Outside Representative is expected to identify and qualify leads within their assigned territory. The Pharmaceutical Sales - Outside Representative will maintain scheduled communications with potential accounts (leads) with the goal of establishing them as active accounts, in addition to tracking and managing all identified leads from the field.
Duties and Responsibilities Visits physicians’ offices, clinics, and other healthcare facilities with the goal of promoting services in assigned territory Establishes, develops and maintains business relationships with current and prospective healthcare providers in the assigned territory or target list to generate new business and retain existing business for the Company’s products and services Analyzes the territory/target list potential and determines the value of existing and prospective healthcare provider’s value to the organization Plans and organizes personal sales strategies by maximizing the return on time investment for the territory/target list Utilizes CRM to report on healthcare provider’s needs, problems, interests, competitive activities, and potential for utilization of Company products and services Keeps abreast of product applications, clinical journals/publications, market conditions, and competitive activities thru pertinent literature Maintains updated daily communication logs on activity and call frequency in CRM to ensure overall goals are met Follows up with assigned accounts to provide any needed assistance and to resolve any service complaints Provides continued education and information pertaining to compounded medications, new products, back-ordered medications, and general pharmacy updates. This education is conducted in person with the physician and/or clinic managers Prepares and presents proposals and quotes and recommends products based on customer needs are in accordance with pharmacy guidelines Establishes product and monthly volumes for target clinics Obtains and analyzes pricing to determine the best possible advantage for the customer and the company based on company policy Serves as a communication liaison between assigned accounts and the pharmacy, utilizing internal resources as needed Consistently meets or exceeds minimum KPI standards and expectations Ensures successful adherence to policies, procedures, and changes to the organization

Benefits Incentive Compensation Plan Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays - 8 days Paid Vacation - 10 days
Full Time
7/8/2020
Houston, TX
Position Summary The Pharmaceutical Scientist performs finished product Research & Development (R&D). The Scientist executes R&D as related to product formulation from request to production, and develops and optimizes cycles for lyophilized products.
Duties and Responsibilities Performs product R&D as directed by Director of R&D. Products include, but are not limited to injectables, lyophilized products, tablets, capsules, creams, and suppositories Manages multiple product R&D on a timely basis to release product on-time as communicated with sales Validates lyophilized product from formulation to production lyophilized implementation Performs lyophilization process cycle development and optimization using an R&D lyophilizer Creates a validation report consisting of thermal characterization, cycle development, and production implementation Accountable for ensuring cGMP compliance of manufacturing operations to include operating procedures specifically related to the operation of the freeze dryers Evaluates production efficiencies, variances, and procedures within manufacturing on a continuous basis for process improvement Ensures batch documentation associated with lyophilization is of appropriate quality and is delivered in a timely fashion Leads investigation into deviations and identification and implementation of corrective actions related to product development Continuously audits/monitors documentation to detect undesirable trends or opportunities for improvements related to quality and/or efficiency
Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays - 8 days Paid Vacation - 10 days
Position Type Full-time Monday - Friday
Full Time
7/8/2020
Houston, TX
Position Summary The Inside Sales Group consists of highly-motivated sales representatives who are tasked with creating opportunities and acquiring new accounts by contacting clinic leads who have the authority to prescribe catalog products. The Inside Sales Representative is trained to identify, qualify, contact, and close accounts located in territories nationwide. He or she will use their proficiency for communication to establish strong relationships with key clinical decision makers. They will be trained to have detailed knowledge of facility processes, products, and company protocols along with being responsible for accurately communicating this information to clinics that often have questions as they establish a new pharmaceutical vendor. He or she also carries out planned campaigns designed to provide important information to existing accounts and potential accounts. The Inside Sales Representative has expert product knowledge and is a proficient communicator, helping the company optimize customer relationships while increasing account revenue potential. Duties and Responsibilities Reports to the Sales Operations Manager Possesses detailed product and compounding knowledge Sources new sales opportunities through inbound lead follow-up and outbound cold calls and emails Converts opportunities into active accounts by presenting detailed information Establishes, develops and maintains business relationships with prospective and current healthcare providers in assigned territories Responsible for researching and identifying new leads to enter in the CRM Updates each CRM profile with detailed and accurate information Initiates contact with inactive accounts to restart ordering Expected to maintain a minimum number of outgoing communications Expected to maintain a high standard of professionalism in verbal and written communications Follows established sales operating procedures and best practices Executes mass communication campaigns and maintains a follow up schedule until each lead is contacted Implements planned sales strategies based on analytics and customer requests Meets all performance expectations and sales goals
Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching Paid Time Off (PTO) Paid Holidays (8) Potential for career growth within an expanding team and organization
Position Type: Full-time Hourly
Full Time
7/8/2020
Houston, TX
Position Summary The Inside Sales Group consists of highly motivated Sales Development Representatives (SDR) who will be part of an agile and growing team, playing a critical role in helping Empower grow our business. In this role, Sales Development Representatives are tasked with identifying and researching potential customer opportunities and allocating those opportunities to the appropriate sales representative. The Sales Development Representative operates from within the Inside Sales team and is trained to identify, qualify, contact, and allocate accounts located in territories nationwide. They use their proficiency for digital communication to establish contact with key clinical decision makers. The Sales Development Representative will be trained to possess detailed knowledge of facility processes, products, and pharmacy protocols. The Sales Development Representative also carries out planned campaigns designed to provide important information to existing and potential accounts.
The Sales Development Representative is an expert in data mining, online research, and identifying contacts and potential client partnerships, helping the inside sales team increase revenue potential.
This position is a great entry point for those interested in working in healthcare sales such as inside/outside pharmaceutical or medical devices sales. Duties and Responsibilities Reports to the Sales Operations Manager Remains updated on new products and regulatory changes Executes online research; search, locate, and identify target clinic leads Utilizes digital expertise to identify contacts and determine best means for initial contact Initiate contact with decision makers to introduce Empower Pharmacy and Sales Representative Source new sales opportunities through inbound lead follow-up and outbound communication Responsible for entering all data and new leads to enter in the CRM Updates each CRM profile with detailed and accurate information Initiate contact with inactive accounts to restart ordering Expected to maintain a minimum number of high volume outgoing communications Expected to maintain a high standard of professionalism in their verbal and written communications Follows established sales operating procedures and best practices Executes mass communication campaigns and maintains a follow up schedule until each lead is contacted Implement planned sales strategies based on analytics and customer requests Always communicates facts and never makes invalidated claims Meets all performance expectations and regularly exceeds goals

Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching Paid Time Off (PTO) Paid Holidays (8) Potential for career growth within an expanding team and organization Position Type: Full-time
Full Time
7/8/2020
Houston, TX
Role is located in Houston, Texas. Relocation assistance is available.*
Duties and Responsibilities Review/Perform the Daily Compliance Verification. Document results, and report results to the Director of Manufacturing Perform and/or coordinate completion of: Environmental monitoring and documentation e.g. personal monitoring, air bioburden, surface bioburden, temperatures, and particle counts Collect environmental monitoring samples as necessary Train new Quality Assurance staff Record sterility testing results, aseptic technique qualifications, and media fill process validations Prepare/revise operating procedures and specifications Review/approve routine change control requests as designated Verify that raw materials meet specifications limits Oversee control of product labeling/label accountability Recommend and/or implement improvements in streamlining processes and procedures in the areas of compounding, validation, change control, laboratory, and risk assessments Using incident and Corrective and Preventive Action (CAPA) activities and processes to drive quality improvements and respond to process and service issues Lead root cause analysis and CAPA for audit observations, product complaints, product non-conformances, in-process deviations and CAPA Direct the investigation of excursions in manufacturing or other related operations. Resolve the cause, impact on product quality, disposition and corrective actions Perform final review of test data/reports to ensure conformance to the established specifications and standard operating procedures and perform final disposition of batch Verify that product test results meet specification limits Track vendor equipment calibration and maintenance records and assess for deviations Enter test results or summaries into the monthly and quarterly Quality Assurance report template Document results of deviation and complaint investigations, causal analysis, corrective actions, and preventive actions Maintain quality records (equipment calibration and maintenance, training, deviation and complaint investigation, environmental monitoring, Certificate of Analysis, clean room certification)

Benefits Relocation Health/Dental/Vision Flexible Spending Account (FSA) Prescription Services 401(k) with company matching Paid Time Off (PTO) Paid Holidays Potential for career growth within an expanding team and organization
Position Type: Full time
Full Time
7/7/2020
Houston, TX
Company OverviewEmpower Pharmacy is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We are focused on delivering the finest quality healthcare products at competitive prices by offering efficient solutions that disrupt antiquated pharmaceutical models. We believe in providing world class customer service to our patients, while ensuring their safety through investment in our people and the latest technologies.   Our leadership understands that the basis of our company’s success is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients. Position Summary The Call Center Pharmacy Technician manages inbound and outbound calls in order to serve our customers requirements, answering inquiries, resolving issues, fulfilling requests, and maintaining our databases.  The hours for this position are 11:30 am - 8:00 pm Monday - Friday. Duties and Responsibilities  Provides quality customer service while using effective communication Answers all incoming calls; Ability to answer 70-100 calls per 8 hour shift Responsible for making calculations, such as day supply and pricing Processes new and refill prescription orders Fax and/or calls doctors for refill requests Checks voicemail's and return customer calls Responsible for collaborating with pharmacists and other colleagues to ensure effective and efficient customer service Informs patients of tracking status on their orders Checks and verifies invoices/charges Scans and files orders in appropriate folders Reads and understands prescription orders Navigates multiple internal computer systems Organizes and maintains cleanliness of working areas, supplies, and equipment Maintains confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI)   Knowledge and Skills Ability to cope with varied levels of workload and multiple tasks Must by able to work in a fast paced and changing environment Accurate data entry skills Strong time management and organizational skills Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail Flexible and proactive to meet varied patient and company needs Self motivated and able to work independently Strong interpersonal and “people” skills    Benefits  Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching, no vesting period  Paid holidays  (8 days)  Paid Vacation  (10 days)  Opportunity for growth in a fast-paced growing company    Position Type Full-time Monday - Friday 11:30 am - 8:00 pm, 30 minute lunch
Full Time
7/7/2020
Houston, TX
$13 to $14 / yr
Company Overview Empower Pharmacy is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We are focused on delivering the finest quality healthcare products at competitive prices by offering efficient solutions that disrupt antiquated pharmaceutical models. We believe in providing world class customer service to our patients, while ensuring their safety through investment in our people and the latest technologies.   Our leadership understands that the basis of our company’s success is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients. Position SummaryThe primary purpose of the Dispensing Pharmacy Technician is to provide support services in preparing, packaging, and dispensing pharmaceuticals.   Duties and Responsibilities Assists the pharmacist in preparing and dispensing prescription orders Performs all pharmacy duties: accurately refill previous orders, dispense medications, and maintain pharmacy records Possesses thorough understanding of medications Able to read and understand prescriber orders for compounded medications Labels and fills prescription bottles with prescribed medications Checks pharmaceutical stock to determine inventory levels; anticipating needed medication and supplies; places and expedites orders; removes outdated drugs; puts away drugs throughout the day in an orderly manner to assure area is organized Maintains production standards and levels Performs other work-related duties as deemed appropriate by pharmacist on duty   Knowledge and Skills  Ability to cope with varied levels of workload and multiple tasks Must be able to work in a fast-paced and changing environment Accurate data entry skills Strong time management and organizational skills Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail Flexible and proactive to meet varied patient and company needs Self motivated and able to work independently Strong interpersonal and people skills   Experience and Qualifications High school diploma or GED Valid Texas State Pharmacy Technician license in good standing Certified Pharmacy Technician (CPhT) or Technician Trainee One year of pharmacy experience or healthcare related experience preferred Experience in Microsoft Office (Word, Excel, etc) and SharePointe Able to read, write, and speak English fluently Able to add, subtract, multiply, and divide in all units of measurement; this may include using whole numbers, common fractions, and decimals and be able to compute rate, ratio, and percentage   Position Type  Full-time Monday - Friday Shifts available between 8:00 am - 6:00 pm
Full Time
7/7/2020
Houston, TX
$13 to $14 / yr
Company Overview Empower is a dynamic and fast-growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. Empower takes pride in delivering a broad list of quality healthcare products at competitive prices by disrupting the antiquated pharmaceutical model. We believe in providing world class customer service to our patients, while ensuring their safety through investment in people and technology.    Our leadership understands the basis of Empower’s success is our people. Our diverse, innovative culture is the foundation for the company’s broader perspective. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a former start-up company and a culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.   Position Summary The Pharmacy Clerk assists patients with prescription drop-offs, retrieving prescriptions, customer inquiries, and the check-out experience. Duties and Responsibilities Provides customer service support via phone and to walk-in customers Maintains confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI) Operates the cash register and process payments Verifies customer information with order details Assists with resolving tracking and payment issues Ensures that all visitors log in and the appropriate person is notified Files paperwork Navigates multiple internal computer systems Assists with restocking supplies   Knowledge and Skills Ability to cope with varied levels of workload and multiple tasks Must be able to work in a fast-paced and changing environment Accurate data entry skills Strong time management and organizational skills Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail Flexible and proactive to meet varied patient and company needs Strong interpersonal skills Proficient in Microsoft Office (Word, Excel, and Outlook) Must be able to make change and count cash and coins Ability to type 45 words per minute  Ability to stand 8 hour shift with minimal rest time    Benefits Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching, no vesting period  Paid holidays  (8 days)  Paid Vacation  (10 days)  Opportunity for growth in a fast-paced growing company   Position Type Full-time, benefits eligible Monday - Friday shifts available between 7:30 am - 8:00 pm Pharmacy Technician Trainee starts at $13.00/hr Pharmaacy Technician starts at $14.00/hr 
Full Time
7/7/2020
Houston, TX
Company Overview Empower Pharmacy is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We are focused on delivering the finest quality healthcare products at competitive prices by offering efficient solutions that disrupt antiquated pharmaceutical models. We believe in providing world class customer service to our patients, while ensuring their safety through investment in our people and the latest technologies.   Our leadership understands that the basis of our company’s success is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.Job SummaryThe Quality Control Manager oversees and manages the visual inspection and labeling departments to ensure quality and consistency is maintained. Duties and Responsibilities Plans, organizes, and evaluates activities for direct reports within the Visual Inspection and Labeling departments Manages daily performance of multi-shift team to ascertain output. Coach personnel and manage headcount respectively Responsible for the inspection of finished sterile and non-sterile preparations to identify any abnormalities, foreign particles, or defects Responsible for the labeling of finished sterile and non-sterile dosage forms Assists with the inspection and labeling of preparations as needed Responsible for comprehensive quality rejects.  Identifies and segregates defective units according to defect type; and notify appropriate party of defective product requiring corrective action  Develops processes and SOPs Trains team on processes and SOPs Manages Work-In-Progress (WIP) stock and release of stock to Operations Follows procedures regarding safety and quality, and ensure the cleanliness of the departments Comprehensive knowledge of cGMP and other applicable regulatory requirements with demonstrated success in application Demonstrates a serious commitment to accuracy and quality while meeting department goals, quotas, and deadlines Completes other projects and duties as required and assigned within an allotted time   Knowledge and Skills Possess excellent organizational skills and attention to detail Ability to function in an atmosphere of constant change with detailed accuracy Ability to establish, maintain, and supervise working relationships cross functionally Ability to communicate effectively, both verbally and in writing, to all levels within the organization Working knowledge of pharmaceutical regulations (USP <797>, cGMP) In-depth knowledge of cGMP’s, FDA regulations (21 CFR Parts 210, 211), and ICH regulations Leadership skills and the ability to facilitate the work activities of others  Proficiency with computer software, Micorsoft SharePointe preferred   Benefits Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching, no vesting period  Paid holidays  (8 days)  Paid Vacation  (10 days)  Opportunity for growth in a fast-paced growing company  Position Type Full time Salaried
Full Time
7/7/2020
Houston, TX
Empower Pharmacy is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We are focused on delivering the finest quality healthcare products at competitive prices by offering efficient solutions that disrupt antiquated pharmaceutical models. We believe in providing world class customer service to our patients, while ensuring their safety through investment in our people and the latest technologies.   Our leadership understands that the basis of our company’s success is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients.   Position Summary The New Account Administrator is responsible for tracking and managing all incoming leads from internal sources, inside, and outside sales representatives, in addition to maintaining scheduled communications with potential accounts. This position involves providing administrative support to the Sales Department.     Duties and Responsibilities Establishes and qualify new accounts from internal and external sources Educates and nurture opportunities until sales involvement is appropriate Tracks all open leads and maintains scheduled communication Maintains CRM of prospective client information Provides quality customer services including servicing existing accounts, answering product and pricing inquiries Works closely with Sales, Account Management, and Customer Service teams Performs all other related duties as assigned by Sales Operations Manager   Knowledge and Skills Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) CRM/Salesforce experience preferred Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers High organizational skills and ability to manage a number of projects at the same time In-depth understanding of company services and its position in the industry: pharmaceutical products, compounding, and specific clinical treatments  Self-motivated and self-directed Able to multitask, prioritize, and manage time efficiently Can reliably work independently and as part of a team    Experience and Education  HS diploma/GED required Bachelor degree in Science in a related field, the equivalent experience or healthcare related certification or license preferred  Previous experience in outbound call center or related administration experience preferred    Benefits Health/Dental/Vision  Flexible Spending Account (FSA) or Health Savings Accounts (HSA)  401(k) with company matching, no vesting period  Paid holidays  (8 days)  Paid Vacation  (10 days)  Opportunity for growth in a fast-paced growing company    Position Type:  Full-time Hourly
Full Time
7/7/2020
Houston, TX
Company OverviewEmpower Pharmacy is a dynamic and fast growing FDA registered 503A Compounding Pharmacy and 503B Outsourcing Facility based in Houston, Texas. We are focused on delivering the finest quality healthcare products at competitive prices by offering efficient solutions that disrupt antiquated pharmaceutical models. We believe in providing world class customer service to our patients, while ensuring their safety through investment in our people and the latest technologies.   Our leadership understands that the basis of our company’s success is our people. Our diverse culture is akin to a fast-paced Silicon Valley startup and is the foundation for the company’s broader perspective to serve the needs of our patients through innovation. Empower is in search of bright, self-motivated professionals who are focused, open-minded, and hard-working. This is your opportunity to be part of a company and culture that will appreciate and leverage your unique talents to make a difference in the lives of our patients. Position Summary The Call Center Pharmacy Technician manages inbound and outbound calls in order to serve our customers requirements, answering inquiries, resolving issues, fulfilling requests, and maintaining our databases.  The qualified candidate will be bi-lingual in english/spanish and have a broad knowledge of medical spanish terminology.  The weekly schedule for this position is Monday - Friday, 11:30 am - 8:00 pm.Duties and Responsibilities  Provides quality customer service while using effective communication Answers all incoming calls; Ability to answer 70-100 calls per 8 hour shift Responsible for making calculations, such as day supply and pricing Processes new and refill prescription orders Fax and/or calls doctors for refill requests Checks voicemail's and return customer calls Collaborates with pharmacists and other colleagues to ensure effective and efficient customer service Informs patients of tracking status on their orders Checks and verifies invoices/charges Scans and files orders in appropriate folders Reads and understands prescription orders Navigates multiple internal computer systems Organizes and maintains cleanliness of working areas, supplies, and equipment Maintains confidentiality and ensure HIPAA compliance by protecting the privacy and security of protected health information (PHI)   Knowledge and Skills Ability to cope with varied levels of workload and multiple tasks Must by able to work in a fast paced and changing environment Accurate data entry skills Strong time management and organizational skills Excellent communication skills, both orally and in writing Willingness to be a team player and promote a positive team environment Excellent attention to detail Flexible and proactive to meet varied patient and company needs Self motivated and able to work independently Strong interpersonal and “people” skills Able to read, write, and speak English Fluently Able to add, subtract, multiply, and divide in all units of measurement   Benefits Health/Dental/Vision Flexible Spending Account (FSA) or Health Savings Accounts (HSA) 401(k) with company matching, no vesting period Paid holidays  (8 days) Paid Vacation  (10 days) Opportunity for growth in a fast-paced growing company   Position Type Full-time Hourly Monday - Friday 11:30 am - 8:00 pm, 30 minute lunch
Full Time
7/6/2020
Kingwood, TX
Description $2,500.00 Sign On Bonus for Full-Time Candidates The primary purpose of your job position is to provide each of your assigned residents with routine daily nursing care and services in accordance with the resident’s assessment and care plan, and as may be directed by your supervisors. Record all entries on flow sheets, notes, charts, CareTracker, etc., in an informative and descriptive manner, using only abbreviations approved by the facility. Participate in and receive the nursing report upon reporting for duty. Assist residents with ADLs (activities of daily living) such as: dressing/undressing, daily dental and mouth care (i.e., brushing teeth/dentures, oral hygiene, special mouth care, etc.), bath functions (i.e., bedbath, tub or shower bath, etc.), hair care functions (i.e., combing, brushing, shampooing, etc.), nail care (i.e., clipping, trimming, and cleaning the finger/toenails). Assist with lifting, turning moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc. Answer resident calls as promptly as feasible. Check each resident routinely to ensure that his/her personal care needs are being met in accordance with his/her wishes. Any other duties as assigned by Nurse Supervisor, Director of Nursing and/or Administrator. Regent Care Centers® offers a competitive compensation and benefit package that includes: PTO Paid Holidays Medical, Dental and Vision Insurance Company-Paid Life insurance Flexible Spending for Medical and Dependent Care 401(K) Matching contributions up to 4%
Full Time
7/6/2020
Kingwood, TX
$2,500.00 SIGN ON BONUS
The primary purpose of your job position is to assist in the administering of medications to residents as ordered by the attending physician, under the direction of the attending physician, the nurse supervisor or charge nurse, and the Director of Nursing Services. The administration of medications shall be in accordance with established nursing standards, the policies, procedures, and practices of this facility, and the requirements of this state. Accurately and safely prepare, administer, and document the oral and/or topical medications that are commonly used in this facility and that may be ordered for resident use by the attending physician or the Medical Director. Ensure that no medication is administered without a written, signed, dated order from an attending licensed physician. Note and report errors in the administration of medications. Perform administrative requirements, such as completing necessary forms, charts, reports, etc and submit these as may be required. Be familiar with the meaning and usage of common medical abbreviations, symbols, and terms relative to the administration of medications as used by the facility, pharmacists, and physicians. Ensure that all medications administered are properly labeled. Observe and verify that medication is ingested or applied as directed. Document any instance where prescribed medication is not administered, including reason(s) for refusal. Follow facility policies and procedures regarding the destroying of medications; assist in carrying out these rules under the direction of the facility pharmacist or Director of Nursing Services, including the documentation requirements. Others duties as directed by Director of Nursing and/or Administrator Regent Care Centers® offers a competitive compensation and benefit package for Full Time employees that includes: PTO Paid Holidays Medical, Dental and Vision Insurance Company-Paid Life insurance Flexible Spending for Medical and Dependent Care 401(k) Matching contributions up to 4% Part Time employees are offered limited PTO, limited Paid Holidays, and 401k benefits. PRN employees are offered 401k benefits.
Full Time
7/6/2020
Kingwood, TX
$2,500.00 SIGN ON BONUS FOR FULL-TIME APPLICANTS. 12-Hour Shifts Night Shift Available Description The primary purpose of your job position is to provide direct nursing care to the residents, and to supervise the day-to-day nursing activities performed by nursing assistants. Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and as may be required by the Director of Nursing Services to ensure that the highest degree of quality care is maintained at all times. Make written and oral reports/recommendations concerning the activities of your shift as required. Perform administrative duties such as completing medical forms, reports, evaluations, studies, charting, etc., as necessary. Complete and file required recordkeeping forms/charts upon the resident’s admission, transfer, and/or discharge. Perform routine charting duties as required and in accordance with established charting and documentation policies and procedures. Make daily rounds of your unit/shift to ensure that nursing service personnel are performing their work assignments in accordance with acceptable nursing standards. Report problem areas to the Director of Nursing. Administer professional services such as; catheterization, tube feedings, suction, applying and changing dressings/bandages, packs, colostomy, and drainage bags, taking blood, giving massages and range of motion exercises, care for the dead/dying, etc., as required. Any other duties as assigned by Director of Nursing and/or Administrator. Regent Care Centers® offers a competitive compensation and benefit package for Full Time employees that includes: PTO Paid Holidays Medical, Dental and Vision Insurance Company-Paid Life insurance Flexible Spending for Medical and Dependent Care 401(k) Matching contributions up to 4% Part Time employees are offered limited PTO, limited Paid Holidays, and 401k benefits. PRN employees are offered 401k benefits. Regent Care Centers is committed to being an equal opportunity employer and will not discriminate on the basis of race, color, religion, gender, disability, age or national origin or any other protected status. Requirements Nursing Degree from an accredited college or university Current, unencumbered, active license to practice as a LVN in the state of hire Long-term care experience preferred
Part Time
6/30/2020
3 Locations
Currently paying a Sign-On Bonus of $200 once you have worked 80 hours and thirty days! $1 per hour incentive paid on all weekend shifts. Monthly bonus program potential. ($.50 per hour worked)
Are you looking for a home care job where you can make a difference in people’s lives? Do you want to work for a home care agency that truly cares about you? That’s where you can shine. We are proud to offer you the opportunity to pursue your passion at your own level, on a flexible schedule, and with the recognition and benefits you need. Come work for us and see how BrightStar Care of  Sugar Land/West Houston/Katy (“BrightStar Care”) employees uphold A Higher Standard.
At BrightStar Care we value each of our employees and care about their wellbeing. We strive to provide best-in-class benefits packages, including: PRN options available 401(k) Mileage Reimbursement for clinical / administrative positions Free Training Part of a team with RN Oversight Employee referral bonus Various schedules Travel time reimbursement Enterprise Champion for Quality 6 YEARS RUNNING! Mobile shift access Weekly pay w/ direct deposit Flexible schedule National company with over 300+ locations We promote from within Nurse and Employee of the month HomeCare Pulse Employer of Choice Weekly pay via direct deposit Variety of in-home and assisted living assignments, procedures, and treatments Mobile time tracking and care notes, employees can easily clock in and out for work  right from a mobile device. Online or offline Joint Commission accredited
We strongly live our value of a work-life balance by providing our employees with the following: We offer flexible work schedules on a variety of assignments Weekend and evening opportunities, in-home and facility based National opportunities with over 300 locations in US
Responsibilities
   Providing care as directed by a nursing supervisor, including but not limited to: bathing, grooming, oral care, dressing, undressing, toileting activities, taking and recording vital signs, and assisting with height and weight measurements, if necessary    Providing care according to the patient’s plan of care, assistance with daily tasks, including but not limited to: feeding, meal preparation, linen changes, light housekeeping, providing transportation to doctor appointments, outdoor activities, and shopping
Requirements A current, valid state certification and in good standing High school diploma or GED Successful completion of a nursing assistant program Certified CPR and negative TB skin test or chest x-ray Minimum one (1) year of documented health care experience is required Licensed driver with insured and reliable automobile Must be able to read and write english Must be able to stand walk, squat, bend, kneel, reach, twist, push and pull. Varied assistance is required depending on the mobility of the client. Must be able to lift up to 50 pounds
We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state or local protected class.
Full Time
6/24/2020
Tomball, TX
Dietary Cook

We have an exciting opportunity for a Dietary Cook with prior experience working in a long-term health care community. It is our mission to compassionately light the way in senior care, with respect, for independence and affordability. Our care services, programs and activities promote a resident’s dignity, independence, and overall wellness. Our employees are friendly, skilled and encourage our residents to be as independent as possible while providing them with a safe, maintenance-free setting. Furthermore, we value partnering with hospitals, physicians, employees and community organizations to create the best options for our residents.
The main function of the Dietary Cook Prepare, cook and serve food for residents, by following established sanitation, safety and dietary procedures. Duties consist of, but may not be limited to: Prepares food in quantities according to the menu, recipe and number of persons to be served Serves meals to residents, including the set-up and tear-down of food-service equipment Carries pans, kettles and trays of food to resident dining areas and various workstations throughout kitchen Prepares plates for residents from steam table Distributes supplies, utensils and other portable equipment Cleans work areas, equipment and utensils according to the proper procedures Washes cooking equipment, pots, pans, dishes and utensils Removes garbage as needed Stores food in designated areas Monitors and records temperatures in refrigerators and freezers Delegates tasks to the Prep Cooks/Dietary Aides as approved by the Dietary Manager Reports any issues or problems that may arise to the Dietary Manager Complies with state and federal sanitation standards Complies with state, federal, and all other applicable health care and safety standards Attends in-services and other required meetings Performs other duties and tasks as assigned   POSITION REQUIREMENTS
EDUCATION and EXPERIENCE an equivalent combination of education, training and experience will be considered. High School diploma or equivalent; minimum of 1 year of previous experience in food preparation preferred; or an equivalent combination of education and experience Previous experience in a long-term care or hospital setting preferred  
Full Time
6/24/2020
The Woodlands, TX
Shifts: (3 Full Time) 6:00 am - 2:00pm (3 Full Time) 2:00 pm - 10:00 pm (2 Full Time) 10pm - 6am
The primary purpose of your job position is to provide each of your assigned residents with routine daily nursing care and services in accordance with the resident’s assessment and care plan, and as may be directed by your supervisors. Record all entries on flow sheets, notes, charts, CareTracker, etc., in an informative and descriptive manner, using only abbreviations approved by the facility. Participate in and receive the nursing report upon reporting for duty. Assist residents with ADLs (activities of daily living) such as: dressing/undressing, daily dental and mouth care (i.e., brushing teeth/dentures, oral hygiene, special mouth care, etc.), bath functions (i.e., bedbath, tub or shower bath, etc.), hair care functions (i.e., combing, brushing, shampooing, etc.), nail care (i.e., clipping, trimming, and cleaning the finger/toenails). Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc. Answer resident calls as promptly as feasible. Check each resident routinely to ensure that his/her personal care needs are being met in accordance with his/her wishes. Any other duties as assigned by Nurse Supervisor, Director of Nursing and/or Administrator.
Regent Care Centers® offers a competitive compensation and benefit package that includes: PTO Paid Holidays Medical, Dental and Vision Insurance Company-Paid Life insurance Flexible Spending for Medical and Dependent Care 401(K) Matching contributions up to 4%
Regent Care Centers® is committed to being an equal opportunity employer and will not discriminate on the basis of race, color, religion, gender, disability, age or national origin or any other protected status.
Full Time
6/24/2020
The Woodlands, TX
The primary purpose of your job position is to assist in the administering of medications to residents as ordered by the attending physician, under the direction of the attending physician, the nurse supervisor or charge nurse, and the Director of Nursing Services. The administration of medications shall be in accordance with established nursing standards, the policies, procedures, and practices of this facility, and the requirements of this state. Accurately and safely prepare, administer, and document the oral and/or topical medications that are commonly used in this facility and that may be ordered for resident use by the attending physician or the Medical Director. Ensure that no medication is administered without a written, signed, dated order from an attending licensed physician. Note and report errors in the administration of medications. Perform administrative requirements, such as completing necessary forms, charts, reports, etc., and submit these as may be required. Be familiar with the meaning and usage of common medical abbreviations, symbols, and terms relative to the administration of medications as used by the facility, pharmacists, and physicians. Ensure that all medications administered are properly labeled. Observe and verify that medication is ingested or applied as directed. Document any instance where prescribed medication is not administered, including reason(s) for refusal. Follow facility policies and procedures regarding the destroying of medications; assist in carrying out these rules under the direction of the facility pharmacist or Director of Nursing Services, including the documentation requirements. Others duties as directed by Director of Nursing and/or Administrator
Regent Care Centers® offers a competitive compensation and benefit package for Full Time employees that includes:
PTO Paid Holidays Medical, Dental and Vision Insurance Company-Paid Life insurance Flexible Spending for Medical and Dependent Care 401(k) Matching contributions up to 4%
Part Time employees are offered limited PTO, limited Paid Holidays, and 401k benefits. PRN employees are offered 401k benefits.
Regent Care Centers is committed to being an equal opportunity employer and will not discriminate on the basis of race, color, religion, gender, disability, age or national origin or any other protected status.

Full Time
6/22/2020
Houston, TX
$15.00 to $17.00 / hr
Job Summary (FULL-TIME) / (PART-TIME) Revive Rx Pharmacy has an exciting opportunity for Pharmacy Technicians!
We are currently looking for a hardworking, self-motivated Pharmacy Technician to help us as we continue to grow!
A Pharmacy Technician at Revive Rx Pharmacy is responsible for all of the basics from prescription entry through point of sale. However, thanks to the way in which our pharmacy operates, there are also opportunities to learn and practice numerous other skills outside of the daily prescription filling process. We highly encourage all of our employees to take an active roll in as many of the company responsibilities as they feel comfortable, as we are always looking to promote or advance careers.
Responsibilities and Duties Job Responsibilities include (but are not limited to): Prescription Entry and Filling, and Patient Communications including Calling, and Texing, Simple to Complex Non-Sterile and Sterile Compounding (training available), Drug Inventory, Filing, Daily Cleaning and Maintenance of work area, Participation in Customer Service Events & Local Prescription Deliveries.
Benefits Benefits of working with Revive Rx Pharmacy include: set schedule (M-F 9am-6pm) with a 1 hour lunch break, competitive salary or hourly wages, fully covered health insurance for full-time employees, paid vacation for full-time employees, seasonal bonuses, amazing company events, relaxed work environment, and opportunities for growth.
Job Type: Full-time or Part-time
Pay: $15 - $17/hour
Experience:
Technician: 1 year (Preferred)  License:
Pharmacy Technician Certification (Preferred) Pharmacy Technician License (Preferred) PTCB Certification (Preferred) 
Job Type: Full-time
Full Time
6/22/2020
5 Locations
BE A HERO EVERY DAY $1000 Sign On Bonus for full-time!
Positions open in: Houston Alvin Conroe
ResCare is now hiring Direct Support Professionals for Houston and the surrounding areas.
NO EXPERIENCE NECESSARY!

Are you passionate about helping others?
Don’t miss this opportunity to find career success and fulfillment while you help people reach their highest level of independence!
Apply today! ResCare. Where Care Meets Career.
We have an exciting opportunity for you to join our team as a Direct Support Professional. In the position, you will play a vital role in helping our clients with intellectual, cognitive, or developmental disabilities achieve their highest level of independence. Not only will you see positive results of your work every day, but you will have an opportunity for professional development and advancement to positions of greater responsibility. Many leaders with ResCare began their careers as Direct Support Professionals.
Performing personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks. Fostering positive relationships between individuals served and their housemates Ensuring client safety and maintaining a safe environment Assisting with toileting, including bedpans, urinals, and commode chairs Reminding/assisting client with self-administration of medications (with proper training) Encouraging self-help activities Reporting changes in client's condition or family situation to the office Documenting services provided Performing home management functions such as light housekeeping, laundry, bed making, and cleaning Planning meals, shopping for groceries, preparing and serving food/meals, feeding and clean-up Accompanying client to scheduled appointments Transporting clients or running errands for clients
In addition to meeting your passion for making a difference in people's lives and career advancement, opportunities you may also be offered: Competitive pay based on experience Medical, Dental, Vision Benefits Suite of voluntary insurance options 401(k) Paid Time Off Holidays Predictive Full-time, 40 Hour Plus Schedule Part-time and On-call shifts available (less than 30 hours)
Don't miss this opportunity to find career success and fulfillment while you assist people to reach their highest level of independence.
ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
Full Time
7/7/2020
Houston, TX
Veterinary Technician
Banfield aspires to be a practice where as a team, we make a positive impact on pet health care in hospitals, communities, and the field of veterinary medicine. And, we believe hiring people with diverse perspectives, ideas, and cultures, permits us to deliver to the highest quality of preventive care.
As a Banfield veterinary technician, you will work alongside pet health care industry experts to make a difference in the lives of the pets and clients we serve. With the chance to utilize your veterinary knowledge, communication skills, and love for pets, this role will afford you the opportunity to define a clear career path for continued growth and learning.
Your wellbeing matters.
We know that your real passion for pet well-being is why you chose this profession. At Banfield, we believe it is just as important to support the well-being of those who devote their lives to this cause. Through our extensive network and support structure, Banfield offers a wide array of benefits and programs, empowering you to focus on yourself and your family, as you care for pets and clients
As a Banfield vet tech, we want you to take full advantage of work and play through: Competitive salary with paid time off Medical, dental, vision and prescription drug benefits for you and eligible dependents Automatic enrollment in 401(k) Savings Plan after 60 days of employment Health Savings Account with annual practice-paid funding of $750 to supplement health care expenses Automatic enrollment in 100% practice paid short- and long-term disability after 60 days of employment – includes maternity leave Optimum Wellness Plans (OWPs) for up to three pets A variety of discounts including Mars, PetSmart, Royal Canin, fitness, cellular, and so much more
Responsibilities: Support veterinarians to ensure quality veterinary care, advocate for pets, and educate clients. With each hospital function, assist veterinarians and the medical team to maximize productivity and maintain positive patient flow. Assist with surgeries and procedures in accordance with your state's Veterinary Practice Act outlined for credentialed veterinary technicians. Communicate with clients about individualized pet health concerns and offer guidance on Optimum Wellness Plan® options, medications, and additional treatments. Assist in maintaining relevant, comprehensive medical records with the support of practice systems, including Banfield’s database, PetWare, designed to obtain data for population research. Obtain relevant health history and information from clients and maintain medical charts. Use safe restraining techniques, follow standard protocols, and sustain clean, sterile, organized treatment areas, exam rooms, and labs. Be willing to guide, mentor, and support fellow team members.
Full Time
6/6/2020
Webster, TX
$92,000 to $119,000 / yr
JOB DESCRIPTION: Assists information services leadership team in managing major functions within the project, customer support, or operations group of information services. Salary Range From $92,000 To $119,000 Annually Specific Job Related Duties The Epic Technical Support Manager leads the design, implementation, and support of the technical infrastructure for the Epic environment. The position provides leadership to the Epic Technical Team including, but not limited to, strategic technical guidance, project management, personnel management and optimization for the Epic system(s).  The manager should be organized, strong in project management, and have a technical background with a general understanding of the technical infrastructure and staff, including servers, storage, virtualization, and networking.  The manager must have experience developing high-performing teams, managing remote personnel, and managing outcomes.  The position coordinates hardware and software support for the Epic infrastructure including servers, network, storage, backup, operating systems, virtualization platforms, and desktop devices. It oversees Epic systems administration, disaster recovery planning, and implementation requirements for the Epic infrastructure. It partners with the Epic and enterprise architecture teams to ensure efficient functionality and performance, and functions as a liaison between the technical team and application team. Responsibilities to include Setting and managing long-term goals, short term goals, and project priorities Ensuring technical requirements and tasks are understood, clearly communicated, and executed on time Managing large technical implementations and integrations, including setting timelines, following up on progress that teams have made to ensure solutions are established in a timely manner and within budget, and coordinating appropriate resources to manage issues Tracking technical integration issues and coordinating issue resolution Work Schedule Monday - Friday, 8AM-5PM Location: Clear Lake Center
Full Time
6/6/2020
Houston, TX
Want to make a difference in the lives of Houston's homeless animals? Become a Friends For Life Volunteer! We offer a variety of volunteer opportunities, and all of them make a true difference to the animals in our care. Volunteers must be at least 16 years old and attend volunteer orientation and training. Additional training beyond initial orientation and training may be required for some volunteer opportunities. Community Service hours cannot be completed through the Friends For Life Volunteer Program. Administrative Volunteers Help with the general administrative tasks that help keep the shelter running every day. This includes writing, data entry, filing and much more. Adoption Counselors Support our animals in finding their forever homes by reviewing adoption applications, conducting interviews and working side-by-side with adoptions staff to screen applicants for placement into adoptive homes. Behavior Volunteers Learn about animal behavior and work directly with our behaviorists and trainers to rehabilitate animals at the shelter with behavior challenges. Cat Volunteers Support cats that live at the shelter, or at our Petsmart adoption center, by caring for their daily needs, socializing them, feeding, providing enrichment and maintaining their living spaces. Knowledge of cat behavior is helpful but not required. This opportunity requires a moderate to high level of physical activity. Dog Volunteers Care for dogs that are temporarily boarding at the shelter by walking, providing enrichment, feeding, training, socializing them and maintaining their living spaces. Knowledge of dog behavior is helpful but not required. This opportunity requires a moderate to high level of physical activity. Fix Houston Help locate cat colonies by walking targeted neighborhoods and talking to residents. Set up traps and catch cats, transport them to be vaccinated and spayed/neutered, help them recover from surgery and drive them back to their home territories. Work Fix Houston events offering free spay/neuter surgeries and vaccinations to pets belonging to residents in underserved sections of Houston. This opportunity requires a moderate to high level of physical activity. Mobile Adoption Event Volunteers Work at our off-site mobile adoption locations and assist in setting up the mobile adoption area, caring for and handling the animals, and speaking to the public about Friends For Life's mission and programs. This opportunity requires a high level of physical activity. Reception Volunteer at our front desk and be the friendly face of Friends For Life by greeting the public and helping answer phones.
Full Time
6/6/2020
Houston, TX
Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times
Full Time
6/6/2020
Houston, TX
Planned Parenthood Gulf Coast (PPGC) is seeking Bilingual Customer Service Representatives (English/Spanish) to join our Contact Center in the Houston area. In this position, the Customer Service Representative will provide confidential, quality client services including appointment setting, eligibility and fee assessment, reproductive health care and contraceptive information, as well as associated clerical functions.
Eligible employees receive a competitive and comprehensive benefit package including: Competitive Salary! Health Insurance – Medical, Dental, Vision Basic Life & AD&D Coverage (100% Company Paid) 401K Plans – Company Matching Available Paid Vacation, Sick Leave and Holidays! Flexible Spending Accounts Cell Phone Discount Plans Free Notary Service
DUTIES AND RESPONSIBILITIES Answers telephones, schedules and confirms appointments appropriately and accurately, both on the phone and in the appointment system for the Family Planning, Dysplasia and Abortion providing Health Centers. Screens patient’s financial status and confirms fee information. Accurately verifies Medicaid information using TMHP website. Makes accurate entries into data system for medical visits collection of fees and verifies commercial insurance. Provides proactive, timely and direct communication in all areas of Contact Center operations to Supervisor. Provides information to callers regarding all Planned Parenthood services, including clinical research studies. Assists with client recruitment for current clinical trials. Proactively helps to “sell” Planned Parenthood services. Helps to maintain accurate patient records, data systems, patient logs including abnormal follow-up, record transfers and Electronic Medical Records (EMR). Informs and counsels patients about negative or abnormal STI results (excluding HIV) Assists patients with questions intended for physicians/clinicians as needed and accurately records/assigns those questions in EMR. Answers inbound phone calls of 350 plus per week Meet individual call answer goals, scheduling goals and talk time goals. Directs inbound calls to appropriate destinations/departments/personnel Provides accurate information on birth control methods, sexually transmitted diseases, including HIV, pregnancy testing, abortion services and reproductive health care, in response to caller questions. Accurately give information to women over the phone seeking abortion services regarding “A Woman’s Right to Know” and how to access the TDH website for additional information. Appropriately resolves or refers all patient/caller issues, problems or complaints. Adheres to all HIPAA guidelines/regulations and maintains confidentiality of all information at all times